The family and I have been customers for a long time. A couple days ago, my mom ordered shrimp spring rolls, and it tasted expired and smelled really bad. She called the restaurant about this and asked to remake the order. They also forgot to give her two other orders she had ordered along with spring rolls. On her way to pick it up, she received a call from the manager, where he rudely tells her that he would send her money back to her card and that she would receive it in a few days, because she was not there at exactly 4:30 to pick up the food, and refused to give it to her. He ignored the fact that the food was expired, that they forgot about the two other orders, and then refuses to give it to her after charging her. My mom just wanted the order. I have seen other reviews about the manager and now we see it. Actually, my mom have said that he has been rude to her several times. He is not a good manager. Too bad, we wont be going there anymore until they change managers.Edited: I just read the negative reviews after posting my review. Most of the negative reviews are because of the manager. So dear manager, shape up or you will be losing a lot more customers.
If there is an option of zero stars in this chart, I would most certainly choose this option because this place gave me food poisoning. Back from Monday night I was with my friends having seafood while I had ordered Yum Neua and Seafood Delight, and after I got back home I was vomiting the whole night. Don't go there it's dangerous!
Great Thai restaurant that always provides that hot sweet Asian flair. Usually the office would order ahead of time and pick up but I've gone a few times to dine in. Staff is always friendly and the restaurant is always clean.During my recent visit I did try to call in my order but no one answered, or so I thought. The phone rang forever and when they picked up I was ready to hang up. I went over and ordered in person. While waiting I tried the Hibiscus margarita? It was fabulous. I'll have to remember to have another the next time I dine in.
Just like the title says "tasty" it is. Always polite service, always clean place to eat, never a problem, food is always great. Since there is a staffing shortage in the US, so not a fast food franchise so don't expect food immediately but they still are fast
Service was excellent. We walked in, got seated, ordered, and got our food.
3-10-22Manager Jay (The Bald Guy), you are a horrible manager and should be replaced. If the owner wants to stop losing customers they would find a better manager. We have been repeat customers for a long time and now we probably won't be coming back unless your not there. You made my wife cry on our way home because of your treatment over something so very simple. A charge that should not have been charged and being told that if we didn't want to pay for it that's fine but it will be charged to our card regardless...On the other side, waitresses were great.
Clean and fast. But I M used to my Thai in ripon. Had spring rolls and they were picture perfect. But my Thai the sauce is made with peanuts and a rice wine vinegar and they are bigger not mainly lettuce I love my Thai in ripon. Feel like it is a go to spot for friends and conversation
They serve delicious food
Ok, so first of all, the food is pretty good here and their Thai Tea is fantastic. I was ordering from this place at least 3 times a week because it's close to home and very good food. That said, there's a worker there that is not of good character (bald guy). Last time I went there about 8 months ago the restaurant was full (as a place that good should be) and obviously no one was wearing a mask because they're eating. I simply went inside to pick up a to go order ($200+ order) and got refused to be given my order because I didn't have a mask on. It took a couple minutes to convince this worker to bring me my food order outside so I can obtain it because my mask was in my other car at home and he had a very unprofessional demeanor about him. Haven't been back since simply because of principle. I don't think this reflects on the owners and certainly doesn't reflect on their food quality, but one bad and illogical experience completely ruined it for me.
Food was extremely disappointing Chicken was so dry it was like eating shoe leather Flavors were off as well and service also disappointing I’ve eaten at this location several times and enjoyed it But that time has passed