Excellent customer service very nice and very polite and very friendly employees. I ordered the food for our church meeting and everyone enjoyed it very much. I highly recommend this location to family and friends. Very fast service and the place was kept very clean from outside and inside the store. Thank you very much. Keep up the outstanding ? job.
I ordered a pizza at 10:49pm and it was suppose to arrive at 11:20pm. Okay not bad for a Friday night. Well 11:20 came and went, midnight came and still no pizza. So I call back this morning wanting a refund to be refused a refund. The story is that the manager delivered our pizza around 11-11:39pm last night and knocked on the door, got no answer, yet we were sitting in the living room the whole time, and she texted the phone number provided and because I accidentally gave them the wrong phone number she left with our pizza, though it was the right address provided. It was paid for and now I am being told I cannot get a refund but they’ll remake my food and deliver it today. I’m sorry but no, this is completely unacceptable. I spent money last night to get food after the pizza did not show up. I wanted that pizza last night, NOT today. I also like my pizza without hair and spit therefore I don’t want the pizza today. I’m sorry but in the past being a pizza delivery, you don’t get an answer at the door, you leave the pizza at the door. This is completely unacceptable and I still want a refund.
I have ordered carry out from this location several times and I have never had a problem. My pizzas are consistently good and the the staff are are happy and helpful, even during the pandemic.
The driver was unable to find my address despite the map saying exactly where we are.The store manager required us to pay another driver "gas money" of $5 to deliver our order. When the driver arrived, he refused to provide the pizza until we have him $5. When asked who it was for, he replied "I don't know."I put in a complaint for demanding extra money.The order was correct except for the special instructions to double cut. None of our pizzas were double cut.
I've had better pizza and cheesy bread, but it's acceptable for the price. Nothing wrong with it.
Worst service ever. Wrong order was delivered, called back to get the order fixed and the person hung on me before I even finished talking. I call back to finish the conversation which I found out was the manager named jose well that’s what he said and do to his poor attitude I asked to return the full order and he hung up again. I highly recommend you avoid this business!!! Not the first time this had happened. Never again.
Was my favorite! But...The quality of how the food is being cooked has dropped substantially. Not much care is being taken and sadly I gotta keep it real and drop to a two star. It'll be awhile before I order from here. I think a break is needed and we'll see in a few months after ordering from the local competition. Nobody likes dry over cooked late delivery food multiple times. No hard feelings but here's hoping reviews matter
Even though it was very busy at the pizza hut I had visited yesterday with the holiday and all, I still received excellent customer service.
You need to bring back a lot of stuff to your menu. Example: pizza sliders, parmesan flavored pizza crust, pizza mia.
I ordered online for a pickup, got there a few minutes passed my order time. Upon arrival my order was not done and the fryer was down and I was unable to get my wings which was fine, what was not fine was the fact that my order was cold, it was wrong, I had to wait an extra 45 minutes, and my cinnabons were too burned to even eat. I will not be returning.