Food does not taste the same anymore, the lechón kawali was so tough and not crispy, the Lechon sauce had too much pepper, the sago and gulaman didn’t taste good, their soda was stale, what the heck happened??? The owner/manager even offered us something in exchange for the sodas we had returned so that he wouldn’t have to void it in the receipt! We hardly touched our food except for the chicharrón bulaklak and chicken. We always ate here when we’re in the area but after this last time we decided not to come back.
I am disappointed with the bland service and robotic encounter with servers in this restaurant. They appear tired, uncaring and unhappy. Customer service is definitely not a priority in this place neither do they want customers to come back.
I have my private party here at Max Restaurant and its the best, the staff, the food the decoration is A+++Thank you so much for taking care of us, its the best experience i have.They closed the Restaurant for 3 hrs for private party cause I have 80 guest. And everyone enjoy and had so much fan. Thank you Max's Restaurant.
Bad service and food is not fresh. Chicken is so dry.Server or receptionist is almost yelling just to take my order. I told him to stop and be patient as I am not familiar with their menu. I am just passing by and decided to try it.As you can see, I barely touch the food
Slowest service of all three locations. I came in for lunch waited for 25 minutes for a Max's combo at 11:45 am. Walked out at 12:22 pm! I even came in ahead of other tables. Totally disappointed every time!
Not really a good place to eat.. high prices food quality I'll give it a 5 out of 10.
Great service, Arnel and Company! ?
My second time to come and eat here. First time when they first open. i came here for lunch with a friend and waited for the food for almost 45 mins. we ordered the famous max chicken with fries, kare kare with a cup of rice. 30 minutes later, the waiter came back and informed us that they don’t have fries and asked if they can substitute with lumpia shanghai. i said it’s ok. 45 mins later the food came out and it was delivered to another table beside us. finally the waiter realized that it was the wrong table and gave us our order. to my surprise, the food was cold. the chicken was very dry, like eating a twig. the kare kare meat was old and tough and black and very cold. it was a very different experience from my first time eating here. the restaurant was terrible, dirty chairs and tables are worn out. we did not finished the food and the waiter told us to take it to go but we declined, but he insisted to take it to go or else they will sell it to another customer later.
Chicken was really dry. Apparently you can't order fried chicken done you have to order it medium! When you order fried chicken it comes with the feet too!
It was nice. Food was good & our Waitress, SALLY was the best! Thank you!