Employee's doesn't know how to greet customer , no hello no good morning what so ever!!! and then I'm asking what kind drink on display with pic on it she she said how do I know I can't see it and no thank you after they give ur drink what a excellent customer service is that !!!!, this would be my first and last going in this place !!!!!
I've been here once before, but decided to check out this place again. They now have mobile ordering as well as a touch screen ordering system that you can use instead of ordering from an employee.It seemed like there was only two people working there and it was fairly busy when we got there. Because they have mobile ordering in addition to in-store ordering, it gets a little bit hectic. Overall, I think we waited 20 plus minutes. One of the drinks I had was pretty simple it was just matcha with boba. The other drink came with multiple toppings, and after a while we were notified by the employee that they had run out of a topping so we had to change it.Would be helpful to know that items are out of stock when ordering on the touch screen. The drinks themselves are pretty tasty and worth their price. There is street parking in front.
Popcorn chicken is very good. Reminds me of Taiwan.They are very slow though. I think there’s only two people ever working. Hopefully the owners read these reviews… cut back the menu items to the top sellers. There are way too many items in the menu for a small place with so few workers.
Worst boba shop experience I’ve ever had. Literally waited 40 minutes for our two drinks. We watched 3 people order after us and go before us, one who ordered 6 drinks and another who ordered 3. They didn’t even start making ours until all those people had ordered and received their drinks. When we finally got ours, I told the lady that we’ve waited 40 minutes and she just goes “oh… sorry” then moves on. I ordered hot taro milk tea and it’s mostly warm milk. I paid $5.50 for a cup of lukewarm milk that took 40 minutes to make. What a joke.
Too sweet, everything I ordered was super sweet even with 50% sugar…. They also sell fruits but not fresh. Popcorn chicken was ok though.
Only bummer is they don’t have milk substitute, otherwise decent boba tea.
Highly recommend Oolong Latte
Nice milk tea
It took 40m for them to make my order. And I found that it was due to their terrible process. Order went all over the place and everyone that ordered after me got their order before me. The cashier is a mess. She just take order and stick them into cups and never sort them in order. All the cups with order on them were clustered next to her. The lady making the order was going in and out to fetch ingredients. It’s just unprofessional and absolutely waste of peoples time.
Their mango sago is pretty good!They do take a bit longer to make your drink than other places I have been.