Starbucks

513 Broadway, Millbrae - 94030
117 reviews
Coffee Shops Coffee & Tea Coffee
(650) 692-9567

I've been at patron at this location for more than 10 years now and I have seen many of the workers there daily or over the weekend, sometimes new workers there, sometimes the same ones, all of them very friendly and kind, many of them call me by my name and greetings are said as I walk thru the main door.Today, I've experienced some sort of racism I strongly believe.As I walked to the counter, workers are busy, the white caucasian barista's making drinks, another asian boy is re-arranging the on-line ready to go orders, etc. All I believe being workers hired within the last 1 or w months. No one badder to greed or ask as I stand there for 10 minutes.White Caucasian customers come and go, but everytime one of those customers are there to pickup their orders, they're greed and served.There's a moment when no customers are in the store only workers,I then asked them why they haven't greed me or ask me at least if I'm picking up an order. I told them I felt they're judging me by race profile, I truly felt it. I told them I'm picking up my order for BJ, one of the girls hands to me my drink that's been sitting there on the counter for more at least 12 minutes.She said she's sorry, I told her I think my drink is cold by now and requested to re make it. They dud it, I took my drink and before I left I told them next time I come to the store, I'll try changing the color of my skin to have better odds to be judged accordingly.The same girl apologize for it again.Management MUST train these workers some customer service skill and teach them not to judge people by race profile.

Someone used my bank account. Starbucks Gift Cards were purchased. I wasn't there. This is not about Starbucks.

Coffee is ok but pastry is good.

I just had a frapuccino. It is one if my favorites. It was pretty good.

Great place to have lunch and sit outside and enjoy thank you

Good services

Andrea is the rudest barista ever !! I legit order from you guys everyday ! My drink was made incorrectly and she told me it wasn’t her problemThen got another guy who said he would make the correct one for me ! After Andrea gave me my drink she said next time make sure you check your order and order correctly! She could have just gave me my drink and stayed quiet ! Never coming here again !! Not the 1st time my daughters drink is made incorrectly at this location !

Nice spot for the coffee fix. Outdoor seating available, friendly staff, and good service.

I can't believe both of my drinks were wrong this morning. Please train people right for basic drinks. Tired of spending money on a place that can't get it right.

Twas great! As usual.