The communication is horrible to say it lightly. I called in an order and what I picked up was simply not what I ordered and when asked I got a $3 refund for the toppings missing. They let me order it although they didn’t have it. Someone also saw I ordered two topping pizzas and said it was okay I get 1 and charge for 2. Manager needs to manage. Horrible service
Ordered the big pizza box online with 2 pizzas, pasta and breadsticks with sauce. Paid for the order to be delivered. We received our order without the dipping sauce for the bread. I called the restaurant and asked if it was supposed to be included, which they said it was. I asked if it could be sent out to us since it was their mistake. I was placed on hold for a long period of time (about 7 minutes according to my phone call time). They finally came back on the lone and said it would be delivered shortly. The delivery person arrived a short time later with a small container barely filled half way. Super disappointed that I waited for sauce that my family could only use for 2 and a half breadsticks. Easy to say I won't be giving my business to Pizza Hut anymore
I wasn't impressed with the customer service. It wasn't a very inviting atmosphere. Guy was eating a donut at the register, sorry sometimes I eat at work to..The lady was kind of rude and you would expect better customer service . I don't usually add any negative comments on anyone or on any site. Let me add that the young gentlemen that helped me complete my order thank you for a great experience and helping me get my buffalo wings wonderful interaction . I can't remember thier names but I want to thank you. Also, I would go back there the pizza was good ?
I don't know why the pizza is so less than mediocre at pizza hut . Literally every other pizza is better .
Was able to order my pizza and pick it on on time. I had the stuff pizza it was good.wish
Called to locate my order. Was told the driver said he didn’t receive a response from the home. Mind you I have cameras he never showed up here. I asked to speak to a manager and the person who refused to give his name said he was the manager stated that all he can do is remake the order and send it out as the first order. Now here we are waiting another 30-45 minutes for pizza. I am not happy. Never had this happen with this place and I will not be returning. Update: got the pizza and it was like warm. Had to microwave it. 0 stars
Good taste good price it was over cooked and pizza was cold but still tasted great
Pizza was good. Really disappointed at the fact that they didn’t send plates or cheese or at least even ask if we wanted this. When I called the driver to ask him about it, he didn’t seem to care on customer service obviously lol because he said “alrighty then” ??
Clean store..staff were friendly and fast...great service and they brought it out to me..so convenient
From order time to delivery it took two hours. Driver has commonly delivered to my home before but failed to communicate any issues with delivery. Order was cold, not sealed, and obviously tampered with upon delivery.