El Pollo Loco

613 W Olive Ave, Merced - 95348
167 reviews
Mexican Fast Food
(209) 385-3062

Yesterday was my first time going there and honestly there food sucks my son did not like his tacos never going tgere again paid $40 too

This place was really disorganized. A bunch of employees standing around while my food sat and got cold. The food was okay, but seriously overpriced for what it is.

Ordered the new shredded beef crispy tacos and to my disappointment they were burnt and cracked. They looked nothing like what they been advertising on their T V commercial. This was the first out of many visits an epic fail.

I just tried the new birria tacos. Barely any meat or cheese. Very little consume. And no sauces for the chips. The owner obviously doesn't care about customers coming back. 0 stars if I could. And I was overcharged.

I ordered ahead of time through the app which offered me 15% off my entire order. I ordered 2 double chicken avocado salads for my mom and I. They had it ready under 9 minutes from when I placed the order to when I got to the store. There's Bilingual customer service( spanish & English ), Real friendly cashier named Gricelda. Fast efficient service in the drive through and walk in. Face masks are required. Very clean store, bathrooms are clean they do need toilet seat covers, toilet paper and paper towels because they had at least toilet paper everything else was out, when my mom when to use the restroom there was just enough toiletpaper for her because it was so busy. But I'm most impressed with their food, efficiency and service. Delicious meal for both my mom and I! Thank you good job guys!

Food was good. Not as great as I last remember but I'm sure we can thank covid for that. I love thecchicken without a doubt. You can taste the citrus glaze they put on the chicken whilevits being grilled up.

Excellent my first time and I really enjoyed it staff was genuinely friendly as well

Long line waiting in drive thru. It's faster if you go inside the restaurant.

Wasn't too happy with how they make their quesadillas, too much lettuce and not enough or any melted cheese. Felt like a flat burrito BUT it was delicious regardless. It just wasn't like a traditional quesadilla which is what I was hoping for.

The food is always fresh & tasty. My only complaint is when I get guacamole & chips, Some times it's perfect, and other times it's way to spicy. Maybe you can have two separate batches of guacamole. One is regular, and the other is spicy.