Tried this pizza for the first time on 5/14/22 around 7 or 8 pm. Got the combo. The pizza was pretty good. I liked that they put ALOT of bell pepper and onion, unlike most other pizza places. The crust is a little thicker than I would like, and next time I think I will just order the crust a little crispier and then it will be perfect! But overall the pizza was really good and it was hot even being delivered.
A very great place to have a great lunch with some awsome pizza. The manager was very awsome and nice making us pizza we wanted for the buffet option they have. Recommend this place alot!!
Yummy well-crafted pizza, consistently delicious. Conveniently located. Give them a try!
This place has absolutely terrible customer service. I want to make it clear that the young kid, male, that helped me inbetween was very kind but he seemed Brand New. And that’s OK. This review is more so directed at the girl that appeared to be the supervisor on shift. She was also kind in her speech. But her leader ship, resolution skills, customer service in general, can use a lot of work. Her name started with the letter M. I ordered a pizza that ended up taking over an hour and a half to receive from the time I ordered.. the girl originally took my order. I was with a group. All of them received their pizzas. Except for us. After waiting about 40 minutes, I gave them time because it was busy, I inquired about my pizza. The kid at the register said they don’t have any record of me ordering the pizza. After about five minutes of him looking through the previous orders, he located my order and said they would start to work on it. I asked if there was any compensation and he said he doesn’t know. And that he was going to let the girl who originally took our order know about the mishap. After waiting another 20 minutes I saw the young kid go on his break and I saw the girl back behind the counter. So I went up to her and I inquired again about the pizza this time I wanted a refund because I was ready to leave. I have a three-month-old baby and we were staying longer than expected already. It was getting late and he needs to get to bed. She claimed that they have no access to give me a refund. That they would need to call their manager to do it. She offered no compensation originally but to wait for my pizza. We were with family, so my mom went up to the register with my aunt and they complained. The only solution the girl offered, was a five dollar refund and a pizza on my next visit. I don’t live in Manteca, and I don’t ever find myself over here. So that was a pointless offer. I don’t understand why they couldn’t just provide a refund. She claimed it was because the pizza was in the oven already. Absolutely terrible customer service. It took an additional 10 to 15 minutes until I finally got my pizza and we left. I think the worst part about this experience, was the lack of accountability. The girl kept saying “You could’ve said…” or “you could have told him. “. Saying that we should have told the young man at the register sooner about the missing pizza order and request a refund. She took zero accountability for her and her team. And was placing partial blame on us. We’re not on the clock earning a check. They are. We paid well over 300 dollars as a group.. yet, we are partial to blame. Whatever bro… I accepted the free pizza on my next visit and gave it to a family member that’s local to Manteca. I left with a pizza (that I no longer wanted) that was cold when I got home and no compensation. That was our first outting out with our baby, first time eating out since October. And this was our experience.
Best pizza I’ve had in quite a while. Way better than Round Table. I treat myself to one once a week and they have been consistently fantastic. I highly recommend Jacks.
Good food but they have changed there prices and cut out drinks meal deal.. also can’t get wings w deal bonless only but will give you basket of chicken tenders full ?? From 45.99 to 59.99 now !! FYI I will now go to pizza plus out of town ... it’s good but not ?? prices ... only my opinion
great food, awesome service. ?
I stop going there under the old owner, the lady was very mean. If I don't bring the flyer that says 50 percent off on Tuesdays oh boy she would argue with me and does not want to give me the discount. My manager at work told me that it's a new owner now so I started going there again. He's a very nice guy, I love their pizzas, best pizzas in town. Even if there's no special when I call to order he always try to bring the price down. Thank you new owner.
New owner for the pasted year. New menu like plants base pizza. And they have a bar. Lots of space for events and birthday.
Really tasty pizza! The cup and char pepperoni is a household favorite so we liked that they used it. Very friendly when picking up and great price too!