I really enjoy 5 Guys food, but this experience has really changed my impression at this location. I walked into the restaurant full of smoke. There were a couple of people waiting for their food. When I stepped up to order, I felt my feet stick to the floor. I took a quick glance, the floor was not clean. There were 3 employees talking behind the counter. The young man stepped up to take my order with no greeting, no emotion. His indifference was even more evident when I paid for the meal, and he handed me my change without a thank you or acknowledgement. He just handed me the receipt, and didn't even give me a cup for my drink. One guy in front of me received his order, while another waited. All three employees stood behind the counter and just talked. One of the two females was looking at her phone, but our food orders were not being attended to. Another guy in front of me finally got his small order while they continued talking, not even at the grill. I waited for 10 minutes for one hamburger; 9 mins were watching them just talk. I finally received my burger but had to ask for my drink cup. I walked to the garbage can to throw something away, and it was so full I could barely fit my garbage. Yet the three just kept talking. They could have cleaned, cooked, prepped, but rather, left me with a poor impression. It's too bad because I like 5 Guys. Prices are high, but the experience will keep me away from this location. Too bad...
Honestly I could write a long review but this place has the best burgers within a 20 mile radius. They are seriously super good. If you like ranch on your fries Round Table will gladly sell you some since Five Guys doesn't carry it. Just a local pro tip ?
I couldn't imagine 5 guys getting more expensive than it already was. I can eat a steak dinner for the price of a meal here now. I like steak more than hamburgers
This was an epic fail, Worst place ever. Spent $65 for garbage food tonight.All three burgers were missing bacon. Mine also missing lettuce and tomato. Tasted like i was eating chalk. Two bites and it went into garbage. My husbands was all cheese and onions. He said he tasted nothing else but the onion and cheese. Frys were so so soggy and cold.Needless to say, $65 spent on 3 meals, and 3 people people still hungry do to non edible food. Already closed and cant return it for my momey back.What a shame. They use to be good!
Bad quality burger and fries at an expensive price.
they could start with not hiring racist drug addicts to work there.
Awesome food, best fries, they load the size of whatever fries too, find myself coming back often.
Good, food was good, service was good but ridiculously expensive.
Fries were only warm, but way too salty. She scraped the last of what was there into my bag. The burger was ok. She asked if I wanted red onion, I said yes. I got diced white onions. The burger was just thrown together, a complete mess. Seems ridiculous they can't put 2 patties between buns, with lettuce, cheese, pickles, and onions and present something that looks good to eat. But, what do you expect when there are only two people working in the afternoon.
Not impressed. They were out of Lettuce, Bacon, and Hamburger Meat. Was able to order hotdogs an fries. Staff was nice and professional and handled it well, but still disappointed.