I would give 0/10 if I could. I went in with my task trained service dog, who had been trained for 3 years. She wasn't wearing a vest because it was last minute and by ADA (Americans with disabilities act)law service dogs don't need to be wearing anything. Immediately an employee was yelling at me and stating they can't serve me because she wasn't marked as a service dog. It is illegal to deny access because of a service animal. My dog was being perfectly well behaved and listened to al her commands as she's trained to do. I ended up having a medical episode because I couldn't listen to my dogs alerts because I was trying to educate the employee. She was worried about my dogs fur getting in the food. My dog doesn't shed as she's hypoallergenic. Then she kept stating it was baskin robbins policy, but the state and federal law both override buisness policy. I ended up calling the cops and the ADA/DOJ (department of justice) hotline and she finally let me eat when the cops told her the same thing I told her. She had to call her manager and was giving me dirty looks as she was leaving since her shift ended like 5 minutes after I walked in. Funniest part was there was a piece of human hair in my ice cream. (Wasn't mine because mine was dyed green at the time and the hair was black). I was just trying to have a fun trip with my friends, I shouldn't have to be discriminated against because I am disabled. Unfortunately this happens quite often and it's really disappointing.
First time coming here the strawberry cheesecake was great!
Every time I go there it takes the ladies 15 it takes the ladies 15 to 20 minutes to help one customer and really slow.
2 for 1as in i paid twice and for the same icecream!!I paid once and it went through but they had me pay again because it didnt register on their end
Absolutely rude people and horrible experience. Went to get ice cream with my six-year-old son. They made his ice cream first so he obviously pulled his mask down a little and began to eat it why they made my milkshake. We were six feet away from the employees and there were no other customers. Employee was extremely rude to my six-year-old told him to put his mask back on and stop eating his icecream.
Good milkshake
Always clean and staff is great.
Excellent! Yum
Took granddaughter for some ice cream hot in manteca swam in our pool to cool off then treated to some ice cream.
Took granddaughter for some ice cream hot in manteca swam in our pool to cool off then treated to some ice cream.