Forgot ingredients in the bowls that were ordered, skimped on EVERYTHING (bowls, chips, guac, queso- never had this bad of a skimping problem with chipotle), guac was starting to brown throughout and was runny/watery, and there was sour cream all over the bottom of the to-go bag. Worst chipotle experience ever (and I order chipotle a lot). Oh and they didn’t have a “burrito loading zone” for parking for pick-up orders.
This place is grossThey didn’t have veggies at the timeBoth rice were low and could not ask for morePlace was dirty their employees were rude not wearing mask is disgusting
Have placed mobile orders several times and each time the order gets messed up. Today, we ordered 4 salads. When we got home, we opened our food to learn that they had put none of the green lettuce on 2 of the salads and did not give us any salad dressing for any of the orders. I recommend going inside, or check your pick up order before leaving to ensure the order is accurate. How unfortunate because other Chipotle’s I have been to have always correctly fulfilled my order.
Good flavor as always.Portion sizes seem to be shrinking though.
Liked the steak quesadilla. Must get the queso blanco!
The plant based chorizo is super tasty, but it kinda defeats the purpose to add a dollop of sour cream to a vegan meal. Def go inside and watch them make it, don't do mobile order
Very Racist Place The Manchester Mall Location 3520 N Blackstone . they Were Very Rude And Racist To Me And My Daughter.I Seen Cockroaches All Around The Store Someone Was Doing Drugs In The Restroom There Was Graffiti Everywhere in The Bathroom It Was Carved In The Sink And Walls The General Manager Was Making Jokes Saying That he Had Money In His Bank Account And Had No Problem paying For His Food Because My Card Declined And Tried To Argue With Me Because I Heard Him Also The Manager that’s Heavyset And Light Skinned Was Being Very rude To My Daughter She was Rushing Her To Finish Ordering And There Was Literally 2 People Behind Us I Would Never Go Back To The Manchester Location Again They Lost Me As A Customer And It’s Sad Because it Can From 2 Managers Instead of The Employees Also I Heard The cook Say The N word Multiple Times As Well Said It In Spanish And Was Using foul Language it’s A Shame How a Company With Good Food Has Terrible service It Seems Like They’re Just Hiring Anyone To Manage A Team Im Never Comming Back To Chipotle Manchester Mall 3520 N Blackstone
My Simple order was totally botched.
Serving size was small. Ordered Taco kit and barely added any protien. Ordered salad and they did not have the dressing. Extremely disappointed, I do not recommend.
I was just at this location a couple days ago with no problem then today I was refused service for no mask! I didn't have a mask on the other day and I got service. There was another man in line with no mask and he got service cuz he didn't know...I didn't know either but I was refused!!! Horrible customer service!!