We just recently moved to madera and love eating at Chinese restaurants compared to Panda Express. So we’ve eaten and tried many different plates and portions from other restaurants. All are usually the same with their serving portions on combos and sides.We ate here on a Sunday, didn’t look to busy when we walked in only 3 other tables but they were already eating.I just have to say ….. absolutely horrible. Everything about this place I don’t like. We waited 45 MINS for 2 small plates of food. We ordered a side of chow mein and fried rice…. Usually when you order a side they are enough for about 2-3 people at OTHER RESTAURANTS! This place? No. They have the smallest plates and don’t even fill them up. It’s a rip of for almost $14 that you can’t fill the plate let alone make us wait almost 45 mins for the smallest plates ever. What was even more annoying was that 2 other families came in after us and still got their food before and they ordered more than us? Make it make sense.At the 35 min mark I ask the lady if she can check on our order. She said “I don’t now where’s your order I’m busy with all the to go orders” like really? Talk about customer service. A simple “let me check on it for you” would’ve been a better response. We ready to walk out.If you want to try a place to eat GO SOME WHERE ELSE! I will never eat here again. I don’t even like Panda Express that much and it’s better than this place!!
Food is delicious, customer service not the best, I ordered over the phone they said my order would be ready in 30 min I went 30min later my food wasn't ready and waited another hour for my food.
Absolutely horrible food don't recommend it at all.
They are very polite I love the Chinese food I travel 35 minutes just to go by there food wonderful people thank you
China Kitchen is delicious. The wait can be a bit long depending on the day your ordering & possibly time. Many enjoy their food for lunch & dinner. So trying to avoid those time zones would be recomendable.Suggestions:Chicken Fried RicePork ChowmeinFried Shrimp (sweat & sour dip sauce included)Beef & Broccoli
Had the special house chowmein taste good but for $14 the portion is small feeds only 1 and still hungry
Don't order the fried shrimp they are nasty! Over priced cheaply made food. Long wait times.
Call to place a pick up order was told 50 min wait i said no problem . Than was told are you sure we have a lot of tickets !!!! She said they are every busy !!! I told her sounds like you don’t want to take my order . I won’t be ordering there no more !!
It’s gone downhill they are only take out from now on lady said tonight food was cold soup lid not on
I used to not like going here because the wait in the restaurant took a long time. But the food is probably the best Asian food in Madera. And since it's only takeout, the wait isn't bad at all