McDonald's

15475 Los Gatos Blvd, Los Gatos - 95032
168 reviews
Fast Food Burgers Coffee & Tea
(408) 356-2355

I wish I can give zero star 3 women employee they are keep neglecting when I ask them I order a mobile order it's been so long I was waiting in my car please do you help me 1 one completely ignore me and serving the other customers I thought maybe after that she help me so I silently standing there I notice all the people gone and its been passed 30 min I again get in a line other lady I said to her I was waiting for so long I let the other employee know she ignore me can you help me with the order she also takes a sweet time and I requested again she said inside someone else can help me when the 3 lady shows up she said we didn't see your order I was showing my receipt she said you didn't pay look your balance is zero I got confuse and I believe in her I back to my car but I check my receipt again so I see my balance was approved already and 0 balance because I don't owe any amount i again went inside and this time 50 min pass I really feel inside my heart I can cry but I control myself I said to her look you said I didn't pay do you don't know how to read a receipt there is order number and approved payment so she said don't yell I said if you are in my position you do the same I show so much patience but in the end my voice was shaking because I feel they treat me horrible she again take a long time keep saying show me receipt I don't see order number in my screen that not a customer problem I have prove give me food or my money refund anyway she give me after waiting more 2 coffee hot without holder when I was taking my coffee to the car I said my son open the door immediately it was not I put in my car a cup holder I start driving when I turn my car coffee spills on my son's leg thank God I was able to let him out from my car he was burning I ignore it I'm very honest McDonald's customer for many years this thing never happened before i feel only why they treat me like this because of my hijab i was also stubborn not leave money was not important for me but i want to see how far this employee goes

I order delivery but they are always forgetting to something in the sealed bag. This morning it was my hot mustard. I put the hot mustard on my sausage McMuffin and dip my hash brown in it. The food was good.

Decent McDonald's, but no drive thru. They are currently seeking signatures on a petition to the county to add a drive thru.

Terrible Food, Nuggets tasted like rubber, Burger was old and smelled bad, French Fries worst I had in life time. Ignore this place and move on to next one.

I got to have a big Mac from time to time?

Buyer beware when buying a happy meal at this McDonald's.We came in to buy a happy meal for my child, we see cool toys, but when my kid opened the box, it's. A very different toy. THATS FALSE ADVERTISEMENT.THANK YOU MCDONALD'S FOR MAKING MY KID SAD.

I full recommend the Big breakfast combos with pancakes!!

Got home and half my order was missing. When I called the store, the employee who answered was beyond rude, told me “I had to come back after 9 to speak to a supervisor”, and then hung up on me. Will NEVER be coming back to this location

Messed up the order that I had to enter myself. Dirty bathrooms.

Clean bathrooms, courteous order takers. No drive thru, yet. Signed a petition inside for one!