i visit simply salads and was not greeted at all african American young lady just standing there as if i was invisible owners i know you save money while hiring at minimum wage but teach employees customer service skills it will keep new customers comming back.the hispanic young lady need this class also .
This place was soooo good they have may selections for your salads and the staff is super friendly
First timer here and definitely not the last. What a great Downtown Cobb Salad I had for lunch today (Thursday, 05/26/22).Highly recommend SIMPLY SALADYou won’t regret it, I promise!
EVERY single time I️ order from this location there is ALWAYS something wrong. Today was the last of it. There was one person working whoHanded me the wrong bag and I️ didn’t notice until we got where we were going. I️ called and the person who asked told me that I️ was in the wrong for giving them my name which matches the other persons order. Last I️ knew the employee should check the order before handing someone an order. Please do not order from here. They are completely incompetent.
I come in here about once a week, sometimes every two weeks, for the past 5 years or so. First couple years the employees were consistently good and I knew themAll by name. Recently there’s been a lot of changes the past 2 years and there is always something wrong with my order. Today I asked for the salad I most commonly get and asked the short tattooed Latina woman not to add kidney beans to my EL PASO (as I always do). But I got home and I start seeing that not only where they not excluded they were added as they normally would. It wouldn’t be a big problem if I didn’t have allergies to certain legumes, kidney beans being at the top of the list. I called the store to complain and the same woman that took my order hung up on me when she realized I was complaining. Admin the store manager, however, was kind enough to bring me a new salad just as I had ordered it. This sucks because i am not a fan of salads but I fell in love with Simply Salad.I have upgraded from 2 starts to 4 because of the same manager. He truly works hard to make sure every customer is satisfied.Update:The owner advised the store manager, Armen, to give me a complimentary salad on my next visit (which was today!) totally unexpected but very welcomed. Leadership, from the top trickling on down is something to be admired.
I love this place .. great service & the girl that did my salad, was amazing! It was delicious
There is a male employee in the store who is very slow, stupid and unfriendly.
Professional, friendly staff, fresh ingredients and great prep - quick turnaround and no hassle pickup... this is healthy food at its finest
Hugely disappointed with this place. We both got food poisoning. The food I received was not what was pictured on the menu. I received a salad with lettuce and toppings that were chopped fine and all mixed together. That means I was unable to inspect the amount or quality of each ingredient in my salad and the lettuce wilted quickly so absolutely no chance of left overs. I immediately regretted eating here because within 30 mins my stomach started hurting and the discomfort lasted all day. My husband made several violent trips to the bathroom and I had to retire to bed in the mid afternoon. It could have been a couple reasons, non-organic vegetables that were not washed or cilantro/lettuce that went bad. The dressings I ordered were tasty but the online menu did not specify that the tahini would be spicy because if I had known, I would not have ordered the sweet chili dressing as well. I had to search really hard for black beans in my salad which was the only protein source I ordered for my meal. There was also barely any avocado in my salad even though I paid a whole 1.50 more for it. I will not be back.
Fresh salads and wraps the staff is very nice especially a girl named Iris she is the best one there always greets me with a smile