Had the beef kabob on a baguette. Nice selection of add-ons. But nothing noteworthy over any other Mediterranean restaurant. Comes off as a “fast-casual” type place since you pay before and then get called up. But I went during slow hours around 3pm and it still took nearly 25 minutes for them to call my number AFTER going up to ask them where my order was, they even skipped ahead a few numbers. Service is awful and slow, don’t visit if you expect a quick bite. Small sandwich considering the $18 price tag, and the pita is small for $15. Nothing special for the price and experience.
Stay away ! These people are crooks. The last 5 times I ordered from this establishment I have had the worst experience.1. I called in an order for crispy chicken plate and was told 15 minutes to pickup. When I arrived the same woman I spoke with on the phone said I never made the order and they don't have any more crispy chicken. I showed her the number I called of the restaurant and she said "maybe It was a different employee" ( this place used to be good so I do recognize her voice and that was a blatant lie)2. Since they realized they can take advantage of their customers due to current inflation and shortages, they continue to send the wrong orders ( no hummus , no rice, wrong cabbage etc).3. The last straw was tonight when cutting my daughter's chicken , I touched it and it was freezing. I cut it open and saw it was raw inside! Rice was freezing also! I ordered hummus, no hummus. I ordered red cabbage , we got white. The vegetables in the israeli salad are all old .These people think that we are stupid while almost every other restaurant is keeping their standards of quality ( albeit with higher prices due to inflation) and service.Shame on Dr sandwich! My kids used to love this place and now I guess we will be going to Taeem .
The food is usually very good and the portions generous. Unfortunately, this time around the food was a huge failure. Our pick-up pre-order of 2 sabich and 1 falafel pita were wrong. Not justa a bit wrong, but disastrously wrong. All 3 items had a yellow curry flavored sauce which was never ordered and unfortunately we all dislike curry. Could elaborate on all missing ingredients and burnt falafel, but the point is made.Would not have left this less than favorable review if they cared enough to answer their phone. It also is not accepting messages. Have easily eaten their food over 40-50 times over the years and it is usually really good. I will still try them one more time and would highly recommend their food IF, you don’t pre-order and pick-up. Can’t fix problem if you are not at restaurant and communication is non-existent.
The food is very good. The service is pretty bad due to an inefficient system (SLOWER than slow, expect to wait), The guys plating/cooking the food do they best they can, but they have to work in a system that is ill conceived (also note that they are latino and treated pretty badly by management and customers alike).. The folks working the register and management could give 2 sh-ts about good service and getting the order right. If you are not their targeted demographic, expect to be treated poorly, by management and customers alike.
Excellent sandwiches called ahead to see if they have beef shawarma it's worth the call
The front Lady is very sweet, however the service who gives you the food are rude no customers skills. I order 4 plates $100ish I spent .the guy wanted to give me only 2 tahini sauce as I requested a least 4. My Israelis love Tahiti if I had Tahiti at home I won't be bother but I didn't, I left angry that I have to flight for the cheapest thing a sauce!!! ,left me with bad taste of the place, I prefer to drive and get better service for $$$ Busha!!!
Don't know about all the five stars reviews I know my experience from my visit there.15 or more minutes to order and over 40 minutes to get the laffa you ordered with disgusting soggy liquidy with uncooked raw meat filled with.It takes me Few bits to learn the whole idea and left it on the table not to mention the horrible customer service.Don't get me wrong who's deserves a better service? Those who ordered they're food by phone.good luck.
Israeli place with excellent service and big dishes. We ordered the Shnizel and it was not the best. The shaurma was ok. All is Kosher.
Truthfully didn’t even get a chance to try it because they didn’t have food left to fulfill the delivery. But that’s fine. The guy who called to tell me couldn’t give a care in the world. Just rude vibes overall. Never going to try again. Lol. They could care less if you support them it seems.
What a fabulous feast you cooked! It was an advantage to be welcomed and to see firsthand your phenomenal culinary ability! You can rely on me to get the message out with regards to your café.