Great service nice atmosphere and it was good to see that there was some live entertainment very enjoyable and the food was perfect
Tonight they had a Live Blues band. great show! Music was awesome. my Server Arlene was great, Friendly and responsive.
We usually go for drinks and live music which is great; no complaints about that. Only complaint is the food. Tried having dinner 3 times and ordered something different each time hoping it was just an off day for the chefs. The food is awful. First time just ordered the combo appetizer and the potato skins looked microwaved 5 times with no potato in it. It was just skin pretty much. Second time ordered spinach dip and chips and salsa and the chips were stale. Salsa was just tomatoes. I ordered the sizzling chicken and shrimp and it had no flavor. The worst plate of all- the new Cajun chicken and shrimp. This is the worst dish I have ever been served at a restaurant. The chicken looked like it had just been thrown in the microwave. No seasoning whatsoever. It looked gross. Not even salt and pepper. Nothing on it. The sauce was more white than reddish, as the picture shows. I couldn't eat it without adding salt and pepper. Even the bartenders ordered out and got other food for their break. People across from me also ordered the same thing because the picture makes it look good. Their face was also that of disgust and they also asked for the salt and pepper. I expect more from a place where the plates are over $20. I was hungry the last time I went just for drinks so just got cheese fries. That was good. The only thing so far out of the last 4 times I went. Chefs really need to step up their cooking. Jack in the box is better, honestly.
When I received my meal it was lukewarm and the cold slaw was watery, informed the wait staff. His response was sorry about. I didn't send back, because we know what can happen in those circumstances. I finished most of my meal, I asked to speak to manager. He repeated the same sentiment as the waiter. "Sorry about that."Needless to say, I will not patronize this restaurant any more.
Boneless wings on sampler plate were over cooked. Whiskey glaze chicken sandwich was good .bill was $105 and my card was charged $127. Any payment over $100 I receive text from bank. Was planning on leaving $25 cash tip as I prefer tipping in cash. Disappointed experience
Food was just delicious and our waitress whom I believe her name was Arlene was just wonderful . Made sure everything was ready and on time. Thank you , Arlene for such a great job. Hope next time you be our server.
I didn't get my Mash Potatoes and they serve us raw ribs.
Came here for dinner with friends and ate in the patio seating area with our pups. Patio was clean and had umbrellas that shaded the sun from our eyes. The service and food were good. Portion size was decent, not huge or small. This is a chain restaurant and has a similar ambience as Red Robin; more of a "pub" to hang out with friends and drink cocktails rather than a place for a good meal.
Poor customer service. Argued with a customer. For some reason they were unable to split our check and gave our party attitude. James was great and explained everything but Ashley and the cook were impolite. Will not be returning here and will be contacting the next manager who is polite enough to speak with me without laughing about the situation.I just hope everyone who works there learns how to us "the new system" so that issues don't continue to happen
Menu has gotten better since the last time I visited about 3 years ago. Drink menu looks good too. I like sitting in the bar area to watch the games. Not too crowded at 3pm. There were plenty of open tabes to choose from.