Cold Stone Creamery

25 Aquarium Way # A2-2, Long Beach - 90802
166 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Custom Cakes
(562) 628-2343

Amazing tasty ice cream and good location.

Poor customer service! Need to train employees on customer service ASAP!Doing to much! I politely asked the young man if they have kid size cones and he says yes, I let my son tell them what he wants and they start putting it in a cup, I politely stop her and tell her he wants a cone so she tells me they have no kid size cones only one size so I'm like the young man just told me you did and instead of just admitting to answering me to fast and not hearing the question correctly, he says no you didn't you asked if we had kid size ice cream basically calling me a liar, so I try to explain to him he's wrong and he insists on arguing telling me what I said. Lost a consistent customer with that. No manners at all! Could've went all bad had I not had any restraint!

Great place for ice cream. May be a bit pricey, but the ice cream is so good. Many good flavors and great employees.

I use to go here everyday until they started letting dogs in, who wants animals around their open food ? Kinda gross if you ask me . Then they started enforcing the mask thing so yea No more for me at this location until they change having animals around my food .

Wait too long in front ofTwo customers went away!Serving customer is not efficiency need to improve!

I haven't been here in a long time and it was delicious, the French vanilla was super good and im coming back next week or so

I will be straight to the point.One employee named Beto went above and beyond for my order on June 5, 2021. I was beyond impressed and pleased. I went back to the store to thank him and he was gone for the day.Customer service like this is much appreciated.Thank You Beto, you are amazing!!!

The ice cream is delicious. The coffee one taste really good

I love how this place is so consistent! The ice cream is always tasty and the waffle cones are always crunchy.

Came here today because of the girl’s tik tok!