Avoid this place. Some unprofessional employees who don’t know how to treat the customer! After a long wait to order, I get home with my take out finding out not only I did not get the extra veggies asked for, there are no veggies at all! Called the store to let them know and complain! Marlo, the manager, states he is gonna return me 60 cents! ? such a big joke!
Unacceptable wait time . I came in with my kids to eat and we waited 15 minutes and still no one came to our table once to ask us if we have been helped or have taken any of our orders. This place has gone so horribly wrong . All the services were just walking around looking lazy
There were at least 4 employees walking around the front dining room, but seemingly none of them were working, as our family of 4 was ignored while standing at the host stand for close to 5 minutes with no greeting. We ended up seating ourselves in the bar area. Our server was nice and friendly! Be warned - the wait time for wings is very long, at least on Tuesdays. We ordered 15 wings (+15 free) and the Asian Zing Cauliflower. We got our food after approximately 40 minutes. Apparently they were "training new cooks". Our server apologized a couple of times...not her fault, so no worries. It's nice that they have a deal and cook the wings fresh, but there's room for improvement. The wings were all put on the tray with no labels so it was hard to tell which flavor was which and honestly, although I've tried many of their sauces (including my previous visits), I'm not a big fan of any of them. The salt and vinegar dry rub was good though. I can't recommend Buffalo Wild Wings to others, as I wouldn't prefer to eat here again.
I visit Buffalo Wild Wings to try Cauliflower Wings for my first time. I like my wings to be spicy so I get the hottest sauce. The wings don't need that much sauce, the flavor is good even after I remove some of the sauce with a napkin. The spiciness wears off after two hours, in my stomach. The wings take about ten minutes to get ready. I'm glad about Cauliflower Wings being a good replacement option for non-vegan wings. Even so, the price seems to be a bit much for the ingredients.
We order take out from here regularly and regularly they mess it up. We were delivered half of our 20/20 once. They leave things out or prepare it wrong This time I ordered 30 boneless and they made 25 of them traditional. Since this is not the first time my husband's order was the messed up one, we asked for a refund. The manager obliged but not before repeatedly calling me a liar by insisting that she packed it and she KNOWS it was boneless. I have pictures. So rude.
I ordered a Bloody Mary on November 14th, 2021, 10:15 AM; Moldy celery sticks were on top as the garnish. I told the server and she was apologetic. The manager came over, and to their credit, asked if they could remake it for me. I said no thanks, i’ll just watch the football game. Another patron came in 30 minutes later and I told her what happened, basically a warning to not order the bloody mary. A young, tattooed, multiple pierced, angry, boy faced server overheard our conversation and told the “Manager” something obviously exaggerated because of her response. She, red faced with rage and unqualified people (and obviously restaurant management) skills, told me I had to leave. I asked her why, she said, “Don’t talk to our guests!” I was beside myself, and said, “Because I told her what you served me?” This seemed to infuriate her more. She then said, “Don’t ever come back!” Believe this, as long as BWW employs this incompetent “manager” NEVER.
Awful experience. Short white bartender disrespectful to the fullest. And the chubby female waitress at the base as well. Ghetto. I've gotten better service at a dollar store.
I ordered 30 wings and got 24 wings and 15 boneless to only get 4 ranch maybe cause they were on their phone the whole time !
Great drinks & food! Big tvs with sports!
Our waitress, was nice and the food was Yummy ?