I visited the panda located in Lodi, ca on 5/25/22 at just after 830pm. The woman in line in front of me was ordering 6 plates and was told there was only enough food for 4 plates. No team member addressed me at this time. I stopped and asked for clarification if they were going to make more food as there wasn’t enough for this persons order, mine, or the two people in line behind me. I was told they stop cooking at 830 because they close at 9 and want to go home on time. The team member addressing me at this time told me all the people that regularly eat at panda knows this and maybe I should have arrived earlier. She then told me I could leave if I didn’t like the “corporate policy”. After reading others reviews, it doesn’t surprise this me that this was also my experience.
When Panda Express came to Lodi! I was so excited, cuz I love their Beijing beef omg!!! AND it was closer from lockford.BUT!!!!!!!!!!!!!!!Even though the hrs of the food parlor says 10 to 9pm. Nop! And if you come at 8 or 8:15 they're out of pretty much everything! DONT YOU DARE COME IN AT 8:45PM CUZ ITS JUST BAD! No food and awful and rude costumer service. And dont take me wrong im all about not waisting food! But maybe try to cook smaller amounts, or shoot maybe do a big pot and if you need to refrigeratedo it, im sure food will be ok the next morning or, wait wait, or cook as people come in i mean food is al ready to cook you just have to put it together; ??♀️ and trust me if people made a trip from lockford at 8pm and getting to the restaurant at 8:15 they're NOT gonna mind waiting for a few minutes cuz they will leave HAPPY. And people, I decided to do a review here outside of the restaurant and while I was writing ✍️ this I sat in my car for like 10 minutes and Iam NOT lying, I counted 18 CARS parked and drove off oUpset ? lol. So maybe just maybe on the WEEKENDS stay open for another 2 or 1hr.PLEASE!!!!! ANYWAY I hope this gets attention only cuz is messed up that we leave HUNGRY!!!!
A few weeks ago I came here at 10:30 and the door was locked. A couple weeks ago I came in and was told they had no steamed rice and that I had to wait 20 minutes. 35 minutes later I finally got my order. Today I was told again I had to wait 20 minutes for steamed rice. This time I went to Taco Bell. If I ever eat at Panda Express again...it will not be in Lodi.
I ordered Orange Chicken. Received a PILE of rice and a few very small pieces of chicken. $8.01! Long lines and Long wait. Not worth the food you get. Panda Company has ALWAYS given you a LOT of noodles, and rice, and very little portions of chicken or whatever is your main course. I MISS local Chinese Food Restaurants where BIG portions, and FRIENDLY service at a REASONABLE price is the standard.
Rude employees, poor selection. This store stops cooking at 8pm or earlier despite being open until 9. By 8:00 you can expect that they will have absolutely no food in the store and if you come in you'll be met with eye rolling and bad attitude.
We went to Panda Express on kettleman Lodi at 8pm there hours are 10 to 9 we wait for the food for 20 mins then they said everything is finished there is nothing there closing time is at 9. That’s my worse experience with them.
We were in line at 8:05pm and at 8:09pm we were told that they were NOT cooking anymore food. The stoves were off and they were cleaning up. They barely had any food left and a line of customers waiting. They are open until 9pm... This is horrible customer service!
Orders mixed up occasionally but they are working surer hard
Been here exactly twice. Both times they forgot part of my food. Neither time I visited was busy. Pretty sad.
Just went was sorely disappointed!!! With no orange chicken, out of almost everything, and even their fried rice wasn't normal! Will never be going back to this panda express again!