I will never go here again - went here for the 1st time today and I can't believe how rude one of the staff members was from the moment we walked in. 15 people in the establishment and the cashier yelled at us to put masks on. We clearly didn't see the the note on the door but to be THAT upset and yell at us in front of so many, was unprofessional. Being it was our first time there we were so embarrassed because we weren't aware that it was still a requirement to put masks on and if not you get yelled at for not having done so. Then when ordering, my daughter didn't know what she wanted (again, first time here) and the cashier couldn't control her rudeness. Instead of being polite she had an attitude because we ordered the wrong Boba item. She treated us like were were an inconvenience vs being a customer. She also couldn't hear my daughter when she ordered so my daughter pulled her mask away from her mouth (still on and covering) and the cashier told her to put her mask on. I would have walked out she was so rude but we were there with friends and I didn't want to make a scene. I went to pay and noticed it asks for tips and they had one that said "wow" (as in wow, great service) and that was a 20% tip. That's what I gave her, a "wow" not because she deserved it but because "wow" you treat your customers so horrible and not welcomed that I just said it outloud, "wow" to make a point. Not to mention she watched me put my pin in so I covered the pad with my wallet. Uncomfortable. Be better T4 - never again will I support you and we'll be sharing with our friends and family.
Try the elegant royal rose fruit tea with lychee toppings.
The place used to be great about few years back. But now you even have to pay for dipping sauce. ? And, they no longer give you the rewards card, unless they remember to give you one. ?
I give it two stars because the food and drinks here are actually good. However when I first walked into the establishment, I was not greeted. All three workers inside looked at me, but didn’t speak at all. After waiting 10 minutes, someone who seemed like they hated their job finally greeted me. Fast forward, the following multiple people after me were greeted immediately with enthusiasm and were also offered a stamp card, which I wasn’t even offered. It just goes to show how far customer service goes.
Great boba teas
Has the best Teriyaki chicken bowl I've ever tasted hands down.
Food is good, but unfortunately the service is lackluster. Service is slow, which is understandable when busy but when an incorrect order came out, my wife was told that she needed be charged additionally to get the correct order out.
Yummy!
This is the best T4 I've been to. Good Boba and snacks
This place is ok, service is slow. Food is allright. Can take some time to get order. Kitchen closes early. Not sure if I want to return again.