I have been here once and my experience was very much so like others have mentioned. The staff were rude and dismissive. They gave me indignant looks then acted as if I wasn't there. I ended up walking out after not being addressed for 5+ minutes.
I came here about a month ago and was shocked!! Yes I look like the typical person who would steal with a black hoodie and I drive a luxury car.I was not greeted by a hi however was greeted with extreme stares. A face that didn't want me in this establishment. I proceeded to say hello and had to say it again louder to break the stare of whatever it was. Finally saying hello they chatted about girl things as I walked through the store.I was amazed all the products that were keto friendly in here and would of loved to come back but they made me feel weird. I came to the counter and ordered one of the bowls. Funny they didn't ring everything up I later found out. They also forgot to give me my cookies.I sat and enjoyed the food, a bit overpriced for what it is but it's super cool to have a keto friendly place to go to. However I won't be supporting anymore thanks to the 3 ladies present.
There is no accountability within this business. Employees lack customer service and are outright rude. If you want to be called out of your name by employees in a trashy establishment, this may be the place for you.
Employees are representatives of the companies who employ them. Egregiously & deliberately terrible customer service that is overlooked, ignored & not addressed by an organization is a reflection of the values of that business. Any staff member who thinks it is acceptable to refer to any customer using any terminology other than Ma’am, Sir or the customer’s name is a staff member who should bee terminated. Claiming to bee unaware the derogatory term would appear on the receipt is an invalid excuse as such verbiage should not bee utilized & entered into the software system to describe a customer or reason for a customer’s displeasure. Kodiak Keto is not holding their employee accountable; in fact the only addressing of the matter was to excuse the reprehensible beehavior, which sends a clear message that Kodiak has no regard for implementing a decent level of customer service to its customer base. When there is even just one bad employee, it sullies the reputation of the entire business. And it is bad business for the business to treat it as a minor, irrelevant incident. I do not recommend Kodiak Keto.
Employs disrespectful people and then makes excuses for their bad behavior.
Been looking for a place like this for a long time. Great menu, great selection of keto treats... You can't go wrong
So nice to find a place where i can eat what im in the mood for and not just eat the only thing on the menu that's vaguely Keto. Really good. We got two protein bowls (chipotle & Cordon bleu) and we could have shared one. Fuuuull of meat. Very filling. Good coffee. Donuts were cakey but fluffy. not very dense. They have several natural (non sugar) sweetener options. Great customer service. Great recommendations. Very fast.
Pretty good protein bowls…they offer half and full sizes, I could have done a half and still been full…the menu is small but good so no complaints…they also sell a host of other keto products of the shelf like sauces, cereal, pancake mix, muffin mix, chips, ketone testers, etc. yes it’s on the expensive side but if you participate in the keto lifestyle then you should not have “sticker shock”…I will be returning.
Awesome Bowls,Deviled Eggs,Doughnuts and Specialty drinks.. also great for Keto baking grocery items
Amazing spot! We’ll be back often!!