As of 3/2022. No dining in. Lobby closed to orders. Drive thru only.
Manager was rude and disrespectful. We did never received our order and when the driver called to tell us that the manager claimed our food was already delivered we could here her yelling at him in the background. The driver put her on the phone and all she could say was she didn't know what to tell us. I get that in the service industry it is easy to make mistakes amd give the food out to the wrong customer but some accountability is necessary. We paid for food we never got and then got yelled at by a manager who probably made a mistake giving it out or accepting it.... terrible experience and my family won't be supporting this establishment anymore.
I had just woken up after a 12 hour shift. I was craving KFC.The stadf and food wrte great!
I've decided not to use the app for KFC anymore I'll wait in drive thru instead. The app has messed up my drink on the last 2 orders and my side on the last order. I changed the side when prompted and put my drink in when prompted but it ordered the default coke and mashed potatoes with gravy. I caught the drink issue bc it had happened before... The side dish was a new issue. It might be convenient to use the app might be quicker... But if you get the wrong food it's not really.
Best service ever!! I was having trouble with the app called in and they had my order waiting (pot pie) Very polite and the food was A1. You can tell they cook everything with love. Thank you to the lady that answered you made my day ?
Slow. we waited a long time for our food.
Horrible wait time you guys need to hire more staff.more than 1 hour waste of time.
Food was hot and employees were very friendly.
Extremely disrespectful employees. After asking for a combo meal the cashier neglected to ask for the drink of choice. We politely asked if we should advise on the choice of drink and we're met with a poor attitude as this individual decided to not acknowledge their oversight and just proceed with the order and I taking the drink types
I am working here in Livermore for the next few weeks and wanted to purchase something that I could stretch into a few meals so I bought an 8 piece (chicken only). Out of the 8 pieces there are two pieces that can actually eat!! The rest is left over for who knows how many days!!! It is dried out and disgusting!! To say I’m disappointed is an understatement!! I will NEVER GO HERE AGAIN AND I DO NOT RECOMMEND!!! I give ZERO stars!I feel like they stole my money!