Stone was not cold enough.
Just trying to be a normal family, taking our toddler out for a bite of ice cream. Not a single other person in the place. We declined to wear masks so staff refused to serve us and told us to leave. Never going back.
Great ice cream.
Excellent service and yummy ice cream creations. COVID precautions in ace include restricting the number of customers in the shop, requiring masks, distance barriers between clerks and customer, and not handling your payment cards.
They gave melted ice cream and rotten fruit as toppings. Like come on not even Mc. Donald’s gives you melted ice cream
Awesome staff and tasty ice cream! Good prices for what you get. I highly recommend a pre determined recipe for ice cream and toppings. Dont forget to ask about their secret menu!
Awesome staff and tasty ice cream! Good prices for what you get. I highly recommend a pre determined recipe for ice cream and toppings. Dont forget to ask about their secret menu!
Unable to reach someone via phone. Unable to sign-in and checkout as logged in guess to purchase cake. Charged 4x for a cake with no email verification. Almost feels like a scam.Edit: 1 star -> 5 starsOkay, so I actually got a call back from a cold stone employee (went to my voicemail) but I was able to call back and place a cake order via phone. So website doesn’t work. It’s still an awful experience from ordering a cake online, but that’s not necessarily this cold stones fault.Overall annoying getting the cake, but hot damn that ice cream cake (so inexpensive!) was worth.
This place has awesome staff and they are very pleasant and cheerful in attending to customers. We had to wait due to the 4 people inside the store requirement but it was totally worth waiting for. Don't forget to tip the staff if enjoyed watching them make your treat.
Very good, professional service today. I have not been impressed in the past.