Not going back, things have changed. The sushi rolls I used to get would be a decent amount, now they are smaller, don't taste as good, and cost more.The last few times I have gone to pick up a to go order, I am given a certain time when it will be ready and every time I go in after that time, I still have to wait between 15-30 extra minutes. They are not always busy when I go in either. I understand busy, but every time is ridiculous. This used to be one of the best spots in town for sushi, not anymore.
We had an amazing waitress. Went for my sisters 21st dinner and she must have overheard us saying it was her bday bc at the end they brought out this amazing birthday treat we all shared. Delicious!!! ?. Nobody asked for a birthday dessert as we didn’t know they had something. So it was really sweet. She was so attentive and friendly.
I very much like this place, I've had a few of their rolls and I always get abacore It's delicious I like how the rice is nice and warm and the fish meat is cold. The prices are decent The restaurant is nice and clean bathroom stocked.
Normally have great service this time was not as good of service.Waited along time for our sushi , gone before amd non-issued.Will try again , they are always checking tonsee if everything alright and you need anything.First time they got order wrong and we waited 35 minutes for our sushi .
I don't want to hurt any feelings and I don't want to ruin any of the workers' days, but I have to admit that I was veeeerrrry disappointed with the food. I'm no expert on sushi, but I have been enjoying it for over 40 years, so I do know what I like and dislike. And, I disliked this. It was a step above pre-packaged grocery store sushi. The quality was just bad and tasteless. The presentation was fine and the selection of rolls was extensive. But the taste was just plain bland. The servers were friendly, but very slow to come to the table. It wasn't a busy night, but we waited about 35 minutes for the bill to arrive after dessert was served. I would suggest the local Big Tuna restaurants as a big step up from Sato. Sorry if this sounded harsh.
This used to be my favorite place to get sushi. The best apps, best rolls, best teriyaki bowls. I usually look forward to going here. Tonight was different. Food was sub-par, got menus 10 minutes in. Drinks 20 minutes later. Food took like an hour to get out to us. I ordered a chicken teriyaki bowl to go, my husband's favorite dish there. I get home (I didn't check because I trusted them I guess), and there was barely any sauce, no flavor, and no vegetables like usual. It was awful. It's been going down hill for the past two times we've been but I guess this is rock bottom. Also, the bathrooms were out of order. You can't have people waiting 2 hours and have no bathrooms. I know you don't plan those types of things but it was just an awful experience tonight. Won't be going back for a while.
Food was just ok but the wait time for food was crazy. We had a party of 3 waited about 50 mins for food. I was crazy enough to order a few rolls to go waited an additional 30 mins after we were done eating and I ordered it when we recieved our food.
I haven't had sushi in over 3 years because I'm on the keto diet for life. They have no rice rolls and the salmon Alfredo is like Baked salmon which is one of my favorite rolls prior to keto. Very excited that I can have some kinda sushi again.
So I have a feeling our dining experience was out of the ordinary and I say this only because the people I went with had been there several times before. Dinner was great however it seemed like the dine-in patrons ( or just us)were put on the back burner for take out patrons.. Dinner was DELICIOUS,I would totally go again but if you made me wait over an hour & 15 minutes for my sushi when we were clearly just forgotten about or the waitress lost our ticket.. I might talk some s***..
Enjoyed the rolls....we got so many I forgot the names....?....Super delicious ...staff was great...had good time with the Crew....oh Heart Attack was Bomb! ?