Been here a few times, for the most part my items go missing and it doesn’t make it worth driving back. But this time it was royally messed up to the point that I made time to write a review. Order was simple and I was willing to wait for the Broccoli beef, I ordered1 Bigger plate- Chow Mein- Orange Chicken- Grilled chicken- Kung Pao Chicken1 Bigger plate- Half and Half- Orange Chicken- Broccoli Beef- Grilled ChickenGot home to two plates, 1 with Chow Mein and Kung pao, the other with Half and Half and some grilled chicken. 1 small box with Orange Chicken in it and 1 SMALL BOX INSIDE A BIG BOX WITH ORANGE CHICKEN. I never felt so played out from a drive through order. I paid $39 and the only thing they got right was my kids Bowl with Broccoli beef. . . The receipt is quite clear. . . Definitely an unforgettable experience.
I love Panda Express food but the last two times have been messed up. The first recent time, they forgot to gove me sauce for my teryaki chicken and the second time, I came thru drive thru, was asked to pull around front and wait for my food for 5 minutes. It took 20 minutes, and no one came so I had to go in and see what was going on. It was inconvenient when I have 2 little kids in the car and felt forgot about. I like their food but the service is not as good as it used to be. Luckily, the taste and quality of the food was still fresh and good.
FOR SOME ODD REASON THEY ALLWAYS FORGET SOMETHIGN. Last night I got some teriyaki chicken and ask for extra sauce. Not only did my chicken not have sauce but they didn’t put any in the bag. Like give me a break and do your job please.
Horrible customer service. I waited in line 4 minutes for Chow mein. Clerk comes back and tells me my order is ready I get home and open my meal to see this. First of all I waited in line 4 minutes for the chow mein to be ready since they were out and to get home to this. Horrible horrible.
I was treating my family to some Chinese food. We went to the drive thru. After we order we had to park and wait. We received the food and headed home. When I my take out container there was no teriyaki chicken. This is unacceptable, I ordered a plate; 2 entrees and sides. Where is my entree?
I do not understand how the in n out line is 5 times bigger and is moving faster than this line at Panda Express ??♂️ Not only this but they always get something from my order wrong ! GET IT TOGETHER!
Went to this location for a thanks giving meal. Try something different then traditional, we got a 2 pc combo, with a LG side.Chow mein dbl. And grilled teriyaki chicken dbl, 1 x large entree , 1 x chicken egg roll.Everything was burned , we all were hungry and just tried to eat it , we all ended up getting sick. Possibly food poisoning!! , my wife is still not feeling well. 6 days later. Just see the photo... it does speak for itself.Definitely not recommending this location!I reached out to customer support regarding my experience. I never got any response, so I searched for the phone number for customer support, I just spoke to them and they are issuing a full refund. I am posting review so this doesn't happen to other's. Also hoping this review causes the establishment too correct and resolve this issue with the quality of food.
We eat Panda Express back home in Ohio all the time and love it but this restaurant's food was extra good and the restaurant was clean. Service was good. Bathrooms were super clean. And their employees hustled!.
This location never has items on the menu available (specifically the honey sesame chicken) I go to Panda almost 3 times a week but this location is ALWAYS low on something. On a side note, they don't bother to remove unavailable items via drive thru picture display. They just leave it. The only way to know is via online order (FYI, that's rarely available at the expected time as well) Management, step up your logistics!
The chowmain has to many vegetables