Best Ice Cream in the AV. I'm and old white guy, non politically aligned, not a racist so I'm really not on anybody's team. Here are my objective views. If you read the negative posts you see the same complaints. Its not that the Italian Ice is BAD, nope, no problem with the product. Just a bunch of FEELINGS. "The mean man doesn't want my kids running lose in his store!" "The mean man doesn't want to give me free samples of EVERY flavor!" "The mean man expects me to PAY for the product and not whine about the cost" So yeah, I don't have any of those issues, I don't care, he doesn't hurt my tender feelings. In America ice cream just like American baked goods are all just sugar bomb garbage products. All fake garbage ingredients and sugar focused on giving you diabetes. I spent 7 years living in Europe and this Ice Cream in America is BAD. Farley's is GOOD. Its made the traditional European way and its a bit more expensive because it has REAL ingredients and its worth it. If you cant afford Farley's then go to Dairy Queen for your diabetes and take those annoying kids with you. Farley's is GREAT. If you like George Carlin, you'll like that mean old man too. He should put up a sign, "No kids or pets or sensitive people allowed."
The skill and cunning of this master of physiological and emotional manipulation never ceases to amaze me! I remember me and my family visiting for the first time. The atmosphere of scorn and annoyance from the man was so intense that I could hardly keep a straight face or bust up laughing! Please, please by all means by all means come and bath in the miasma, and gloom of the grumpy man! And see if you can make him smile or even laugh. But bring a camera because anyone who's been here wont believe you!
I went to this establishment for the first time ... and let me tell you it will be my last ... place does look clean. I entered the establishment with no greeting from the owner he walked up after a while and just stared at me until I said I woudl like some Gelato. I asked him what flavor he recommended and with his tone which could possibly his regular tone but to me came a bit off rude he said they are all good I make them all. No pictures of his menu said were allowed over all made me feel not wanted at all. If you don't mind some bad customer service and feeling like a burden then yes this place is okay over all the Gelato was okay not bad at all but not wow good if that makes sense. I would be returning once in a while if the experience with the man wasn't so bad but just the vibes and tone he was speaking with made me not ever go again 2 stars cause Gelato was okay but service was supper horrible might be the worst I've experienced from a local mom and pop shop sadly which I love supporting them
Great Gelato and great little shop. Gary is a great owner. He has quality products and he make sures it is done right which means it will take a little longer, so do not be in a rush. Been going for 6 years, he is the standard for gelato.
Absolutely love coming to Mr.Farley's spot. Has amazing gelato and amazing coffee, truly have not been able to enjoy any other ice cream since trying his. Every time I've gone in, both alone and with other people, he has been nothing but polite. He's particular about etiquette in his shop but is respectful so long his shop is respected. Would defiantly not call this a spot for children, although he has been polite to my nephews. Think of this more as a coffee shop where people go to relax rather than a coldstone or baskin robbins where kids run around crazy. 10/10 recommend visiting!
The older gentleman working behind the counter was extremely rude. The whole experience felt like we were bothering him. He told us to not look at the prices on the menu because they were two years old. When we asked what the current price was, he pointed somewhere else in the restaurant and said he'll let us know when he rung us up. We left mid-order and walked out. Plenty of other places in the Valley that appreciate business!
It was our first time visiting this place so we were excited to try it out. Took this old man about 8 minutes to make one drink for people who had already ordered. Was super polite and friendly to the white people in front of us even cracked some jokes with them. When it was our turn, however, he had suddenly caught an attitude. We didn’t think much of it and asked if we could try a some flavors since they were flavors we never really tried before. He responded with “no” then CONTINUED on a huge rant about how he ended samples when COVID started and he never lost any customers because of it blah blah so we left because honestly I don’t care how good ice cream is, I’d rather go to cold stone than have to deal with some bitter old man who treats PAYING customers like dirt. Do yourself a favor and skip this one.
Been all over the world and have explored many gelato shops in my lifetime. I keep coming back here for its warm atmosphere, great gelatos, coffee, and I love supporting local businesses that deserve it. This is not Thrifty’s, Cold Stone or any other cheap ice cream shop. I feel like locals in the area think Gelato is just ice cream. People walk in & expect a fun ice cream shop, and that may explain why the owner may come off as disgruntled. Gelato is ancient and created by the Italians. It takes hours to make one flavor, a highly time consuming craft, and its quality is higher than ice cream.If you have never been to Italy or never have socialized with any Italians; you are going to think the owner is rude. He always is happy to serve and does a great job at keeping his coffee shop clean, tasty, and cultured. Mr.Farley is a joy to talk to, and cool to have an actual conversation with. Quite refreshing to have character in customer service instead of the mundane, robotic, habitual service transactions we are all used to in this day & age.His Affagatto’s are amazing.As a local brown woman, I will keep coming back and supporting this tasteful art.This man is doing the area a favor. Stay cultured, warm and friendly!!
Went there with my family and an elder gentlemen came after 10 mins of us waiting there and he was upset that my daughter was walking around the tables and told me to hold her. Why do you sell ice cream and kids are not allowed to walk inside, very horrible experience can’t pay me to get ice cream there I do not support establishment that provide horrible customer service. May be you guys are in the wrong business.
Old man that works here is rude to everyone except white people and doesn’t like kids coming in his shop. He thinks he’s all high and mighty making ice cream. Why give money to some who doesn’t respect their customers. Don’t come here unless you want to be degraded.