Usually the service is great, but not the management. I was accidentally charged for a wrong item, no one confirmed the order before charging me. I tried to explain the situation to a manager and he gave me the correct item in exchange for the wrong one that I had received, then he walked away without giving me the extra that I had paid (what I had tried to order was cheaper than for what I was charged). I had to wait for another manager whom actually helped me, I could tell the first one was confused and very untrained with management and customer service.
2 cars n drive thru.Order was...2 jr deluxe n double stack 4$ deal....Got 2 cold jr cheese burgers.An we got 4$ single stack jr cheese combo.... Cold also.... Fries cold n over salted
Worst Wendy's in the area. Probably one of the newest location in this area, yet the drive through doesn't work, for some reason they only have iced tea, and the menu is crazy limited. The entire restaurant smells like a porta potty, and there are cracks hanging out front both signs asking for money, and the staff is hanging out with them. Super nasty wendys. Serves me right for trying to be lazy.....
The food is ok. Sadly, no matter how you slice it, they always seem to get part of my order wrong. It is very disappointing.
Great service! Nice people there. They work really hard, but still have time for a smile and a kind word. Fastfood is fastfood, but I like Wendy's.
The food was...ok... The service was lousy. Should have known, when the customers ahead of us brought back THEIR order because it was incorrect.The cashier seemed totally oblivious and was to busy chatting and in conversation with her coworkers or flirting with the previous customers who's order was incorrect, to see to our order properly. She misspelled our name (How do you misspell Murphy?!?!), barely remembered to ask us what we wanted to drink, forgot our straws, (and I only realized after we got home) she never asked what sauces we wanted for the spicy chicken nuggets we ordered.
aways fresh and the new Frys are great, I love Wendys and more often than not this location is pretty quick and accurate.
This was based off todays order. I order 2 #7 baconator breakfast combos. I paid never got a receipt and also when I got home the order was wrong. One was the #7 and the other one was some other combo. Also I said 1 combo large and got both large
Normally they are good, as if late my food has been cold. The other night the workers were playing in the drive thru and my food was horribly cold. Initially I got the incorrect food. Please work on HOT BUURGERS.
This is the worst Wendy's ever. I had a terrible experience for the second time now. Usually I try not to go back to a place I have a bad experience at, it has been over a month since the last visit. The crew was craving chili and baked potatoes here on a rainy day and it sounded good so I decided to stop. First of all I spent forever at the speaker getting drenched in the rain with the window down waiting for the person to take my order, then she stopped and went away in the middle of taking my order. We ordered Three (3) small chilis with cheese and onions on the side, a classic bacon cheeseburger, and two (2) sour cream and chive baked potatoes. We received two (2) chilis, Two (2) potatoes with no sour cream, and a big bacon cheddar cheeseburger (the wrong burger). When they handed me the food the lady walked away from the window and didn't come back for me to confirm my order or ask for any additional items, nor did I receive a receipt. Will not be going back. on the other hand the new Wendy's in Menifee by my house is great.