Great service and very clean!
Very nice people here good service ??
Great place to take the kids in the hot summer, or just go get yourself a treat. This store is always clean and the staff always friendly.
Entered the store in a good mood, Left feeling very irritated, upset and unwelcome. Walked in, made eye contact with a girl behind counter ready to say hello to her, no greeting whatsoever so I stay quiet. She looked annoyed when I came in? There were two customers in front of me, no big deal, I stand there patiently, happily waiting for my order to be taken.Time goes by and they’re all done. I’m still standing there not being acknowledged by any of the girls working and they’re just talking amongst each other ignoring me, very obviously not wanting to serve me.Finally one of them exclaims have you been helped?! I say no… thinking to myself, obviously not lol… no apology at all for the fact none of them bothered to acknowledge or serve me initially. What’s up with that??? They had an attitude, acting a certain type of way for no reason at all. Immature.I went in expecting to have an easy, pleasant experience and had the OPPOSITE. Felt like my very short presence was bothersome! Really, how hard is it to just be welcoming friendly and attentive to customers???There was barely anyone in the store and they somehow couldn’t even manage to make my very simple order/ experience go nicely. Hate this location.
I went in to this Baskin Robbins on Friday afternoon I am disabled in a wheelchair when person was Waiting on a customer ordering a cake the other was helping the gentleman in line in front of me to other people came in the store after me When they finished waiting on the customer in front of me they went immediately to the customer behind me even after I said something there was no apology no recognition of what they did wrong nothing as much as I love Baskin robins if I have to drive to Temecula a Marietta for one I will go there as opposed to using a place that refuses to wait on disabled people
Nice to know you can still get ice cream during the pandemic.
Terrible experience..they were advertising afrapachino on their tv screen for 5.oo and they said that was old and did not honor the price...false zdvertising...did not want to satisfy the customer ?
ice cream is super good I recommend it for everyone
Im extremely disappointed.. I live about 6 minutes from the store but decided to order through doordash cause i couldnt leave the house. After 45 minites i get a call and the lady refused to bring it all the way to my house cause i live down a very well taken care of road, and she was in a truck. So i had to jump in my tiny car and drive to the lady in the big truck to get my order then it was all tipped over and melted. The bag was leaking ice creak my car was covered my kitched got covered. Never again!!!
We showed up as a group of 7 and there were 2 employees there. They handled us very efficiently and with a smile. When other people showed up, one of them stepped over to help the new customers to keep things moving which I appreciated because the only thing I dislike more than waiting is being the ones that held everything up and feeling that stare of impatience... They did an excellent job and we will be back again.