It took me a lot of frustration to finally get to this point and now I'm going to say something. This establishment cheats you on the protein. Today I spoke up and ask if I can have some more protein because there was barely any protein. She scooped up 1 piece of steak and dropped it into my bowl. She then laughed. This business has also watered down their soda. Its clear that they are cutting cost and leaving the customer with a sub par product. They even increased the prices which I understand if its for inflation, but to cheat your customer is not exceptable. I'm not coming here anymore and sharing to everyone how this business conducts business.
They need to work on there burrito folding lol
The food was prepared fresh...Soooo GOOD!!
Sometimes they're randomly closed and run out of chicken too early
Omg when I say I love this place. I’m out here in Ontario to visit my brother and he brings me to this chipotle and yes yes yes. I live in Los Angeles a about a hour away but I think I will drive out here just to come to this chipotle. They are great in here
I read the reviews about this location in La Verne. It appeared to be mixed reviews/ratings so I figured it was time to pay them a visit.Thankfully, my experience was positive. Customer service is important and I must say that this location surpassed my expectations. I was pleasantly greeted upon entering and the server who helped me was courteous and professional.My "bowl" was made exactly as requested without being rushed [as (unfortunately) takes place at some Chipotle locations].My bowl was fresh and tasty, and the chips were crunchy. The guacamole were fresh and well seasoned. The place was clean and the employees were properly masked. No issues and as such, is well deserved of five stars.Also, due to the current climate (winter 2022), it might not be uncommon for this location, like many other restaurants to suffer sporadic labor issues and be forced to close.I suggest supporting our local restaurants as much as possible.
I got to the end of the line and I asked for chips, they said they were out. I look to my right and see about 15 bags of chips, so I ask and the employee poked embarrassed and just said, “it’s my manager I can’t give them to you.” So confused, I called over the manager and asked him why they aren’t selling chips and he said they were for online orders that have already been placed. I was in the store about an hour before closing so I decided to wait and see if he was telling the truth, turns out he gave out 0 bags of chips the entire time. He was probably trying to not give out the bags so that they had more for the morning but that’s not an excuse. I also witnessed him drop some of the meat on the counter, and instead of throwing away the meat that was dirty, he just shoved it back into the container full of other meat. Safe to say I won’t be back here anymore.
Had not been here for awhile, and I have to say it was not good. Prices have doubled and your servings don’t coincide with the price at all! Very disappointed. Won’t be going back.
Love the food can't wait to go back
They use steamed rice for everything, I guess that's how greengos eat their Mexican food