Food was somewhat okay ig, I'm giving two stars due to the fact that they got my order wrong. They claimed we only gave them two orders; they gave us three sodas. Long story short the problem was solved so I guess it was okay. But please next time don't be gossiping around instead of getting orders right. I don't recommend this place. Also never coming back ^^
Excellent food. Excellent service. Very customer friendly service team. Pricing of its food menu atypical franchise pricing. Within market acceptance range. Overall, excellent experience. Keep it up.
Man this popeyes really went downhill quick just like kfc next door. I went in on a Friday night to order a spicy chicken sandwich and a Buffalo ranch sandwich. The young gal I didn't get her name but her host # was 60199, tells me they discontinued the the Buffalo ranch chicken sandwich and I mentioned that it's clearly advertised on a big banner on the window and she tells me it's discontinued. As I reach the drive thru window I show her on the website that it is available and she still tells me it's discontinued and "idk". I was like ok whatever.The drive thru was slow too and I waited like 20 minutes to get my order which I can forgive because No one wants to work so I giver her credit for showing but u can hear all those young people laughing and giggling in the intercom when ordering.going there but forger that. This place just went to the level of kfc.Forget this place. This place is a joke and I wonder how they treat the food with all these ppl working there. My sandwich also didn't have pickles.....I recommend going to JOLLIBEE in west covina. You got hard working Filipinos who actually serve everything correct and they keep their strong work ethic.
Nicest customer service I ever received at a Popeyes. And they know how to cook chicken unlike other Popeyes "cough" El Monte on Lower Azusa. The spicy chicken isn't that spicy but they have some dank sauces so it made up for that.
First time ever eating Popeyes. Had the spicy chicken sandwich. Am a fan. Chicken was very flavorful. Restaurant was very clean. Staff was very friendly and helpful. Wish I had a location closer to me.
They took forever to get my food at drive through. I was patiently waiting only to find out when I got home (10 mins drive) the food was not freshly cooked. I expected maybe it was still hot to the touch since they took so long to get it. The fries and chicken strips weren't even warm. Terrible...
Delicious juicy chicken! Very expensive $30 dollars for an 8 piece chicken box with large mash potatoes and 4 biscuits. They didn't include any hot sauces in my order. I was upset! but also the place is understaffed and the workers are running around trying to keep up with all the customers demand, it's understandable they will rushing but I had a bad experience bc the hot sauce is the life of the chicken! Please train employees to throw in some hot sauces in the orders.
I ordered 10pc mix and got these small,over fried pieces. Just terrible
I pull up to the window two girls are messing with a glove with water in it. Messing around on the phone instead of working. My debit card was place on the counter didn’t understand why it was placed on the counter while the other girl is messing on her phone no need for my card to be placed on the counter you pull the card from the machine wait for the receipt n transaction is over. Left me unsettled. But one of the girls was Nancy n the other girl didn’t get her name. How unprofessional these two were not to mention they got my sons order wrong. This probably happened because instead of working they are messing around. I’m going to keep an eye on my card n my purchases best believe I will show back up in person if need be. Whoever is manager needs to do better training with employees very embarrassing for your establishment.
Our first time here for dinner. The chicken was juicy and good. The design of the building got my kids attention. They love it. The mash potatoes was very good. Enough flavor and hot the only thing we were not happy about was the fries, it was soft and barely warm. We will try again next time to see how the fries is because we love fries.