Got a table right away with a big friendly welcoming smile. Food came in 10 mins with a big smile I think her name with Bettey. I got Steak philly sandwich n fries it was hot n melted cheese perfect n crispy fries. N my husband's white egg Omelet and pancakes was nice and hot and delicious. Coffee was hot n fresh. Server checked on us a few times refreshing our drinks n making sure everything was OK. Never been here n I'd come back again for sure...if I can give more than 5 stars I would!!
The food is alright like any other ihop nothing extraordinary. I have them two stars because of service. They can improve a lot. We got there and they sat us down and it was about 10-15 minutes and no one had come to our table to ask us atleast what we would like to drink. There was a nice lady at the next table cleaning it and heard that we were unhappy and went to get someone. This is the only reason they came to us. The waitress was really nice and kept checking on us.
Didn’t even get the chance to get a table. We stood at the host podium for 10 minutes waiting for someone to come. The waiters were standing there doing nothing and the cooks in the back were chatting one saw us and failed to mention to anyone they were talking with that they had customers. Tables that had served people were still dirty and trash everywhere. If it were due to being understaffed you wouldn’t see so many employees just standing around. We were excited about an IHop being so close, but this location definitely won’t last.
This is my second time coming here and being just disappointed. For the price you pay, the pancakes are terrible... Blueberry pancakes had a burnt taste and the substitute tasted the same. Bad presentation of the food as well, seems like they try to put the food out so fast that it just doesn't look good. Did I mention, the food is kind of pricey? Great customer service though!
The good: The hostess said 10 minutes and we got our table in 10 minutes. The bathrooms were good considering it was busy.The bad: the food took a long time to get out and my order was wrong.The ugly: I believe that they are short staffed and it was clearly taking a toll on the staff this morning.
It was the worst experience we had I will never come back to this place The food was really bad and dry I've always been a customer for my ihop and this time they lose me already.... We didn't even touch 2 plates and they even charges for them...... We notice a lot of people around as we're complaining about the food But we decided to give it a try and it was the worst experience
I've been bringing my family here a few times now... the service was excellent and the good was great.. will definitely come here again
Good service by Luis very attentive
I haven't ordered anything from here in a long time, I used to a lot because they had such great pancakes and everything...but are you kidding me?!This is what you give me?! Are you serious?! Ihop is proud of this?!They made such a great deal out of the topping, I almost cried when I saw this. How is this ok?! Do they not value the customers anymore?! Obviously not, if this is what they are sending their customers home with.
What can I say? Great pancakes! Hot coffee! A couple friends! And I didn't have to clean up after. Service was the best I've had in years at an IHOP .