Need better customer service. Tried door dashing an ice cream cake... they called me to tell me they didn't have any of the type i Ordered... I was offered a different type (why they get 2 stars) but when I respectfully declined, the kid mumbled something and hung up. When I called back, same kid answered I asked what he said before he hung up apparently I was told "you need to cancel the order" umm #1 don't mumble and hang up like I'm an inconvenience. #2 if you can't provide the service or product you should cancel the order as you should be explaining what happened to the Doordash folks, Not me. I paid in full and held up my end.
Ice cream tasted weird, almost 4.00 for a single scoop. Lousey
great service, however single scoop on the small side
(7 pictures) We stopped at this location because it was convenient on our way home. The server who helped was excellent and accommodating. Very limited seating, and if you choose outside, then it might be kind of noisy and "trafficky" as it is right on the street. The two shakes we had were very yummy. Would go again if we were in the area.
Was craving some ice cream and Baskin-Robins camein clutch!???
My family went to this location 3 weekends in a row.craving banana splits only to find they dont have bananas. I even said I'd bring bananas from the store but she said i wouldnt get any discount...Tonight was the last straw as we decided on milkshakes..1st off when I walked in at 9:30 p.m. I heard a customer say to the girl behind the counter " wouldnt you know people start coming in right before closing time."..and the response from the employee was " yeah I know it sucks."...very unprofessional..Then she took my order ..I wanted 3 large milkshakes.." Uh we dont have.milk. sorry ."...Does the owner not realize how much business he is losing by not having enough inventory to satisfy customers orders??..Needless to say I or any other members of my family will NOT frequent this establishment ever again..
Bug found on icecream cup i bought for my sister. Be aware!
IF I COULD GIVE A 0 STAR I WOULD.. THIS IS THE, 3RD WEEK IN A ROW THAT THEY WERE OUT OF BANANAS..WORST STORE EVER.. YOU LOST MY BUSINESS.. YOU GUYS SUCK
The lovely cashier keeps staring at me. The best part is that you can get a milkshake in any flavor! It's insane!
The guy always give us small portions.. they look kids scoops instead of regular scoops..