Love the Tiramisu drink here. I think they were one of the first ones to offer it before other tea places copied it. Staff could be a bit more friendly.
Absolutely the worst experience ever! There was a HAIR IN THE DRINK! I waited 20 minutes for my drink when the shop was empty. The cashier was very ignorant and slow, forgot to add boba to my drink as well. The shop was dirty as well, with spilled drink on the floor. The drink went directly to the trash. Very unprofessional and too gross.
genuinely the worst tan-cha in all of socal !!!!upon entering, we were hit with the strongest chlorine smell - like walking into a public poolthe singular employee they had took almost 15 minutes to come out from behind once we arrived (he saw us and just stayed in the back) and was extremely short with us. i asked for brulee and he just said "NO." in a very aggressive toneafter waiting about 20 minutes for our drinks, we got them and they tasted like chlorine and had an overall terrible chemical taste. i couldnt take more than one sipi usually love tan-cha, so im really disappointed that the irvine location is so bad
Tan-Cha is located in a good place since there is Zion Market right next to. So you can enjoy boba after your grocery:)
Terrible customer service every single time from the same young girl with glasses that works the counter. Unbelievably rude. Acts like I’m being a burden for literally paying to get some drinks. Won’t be coming back again. Get some better employees, she doesn’t deserve to be paid.
The Taro Lattee with Boba is my favorite so far. Love the drinks here, so many options, and the employees are always super helpful in giving me recommendations if I can't decide.
Worst customer service . Very rude girl in the counter. Felt like they were doing me a favor by serving the tea. Will never enter this place again.
Great drinks with lots of options, and even substitutes for milk. We also didn't have to wait for long either!
Very rude female merchant. I did not receive a greeting at all. Instead I got a very rude stare and remark. I would have bought something if the young merchant lady wasn’t so rude.
Not great service .. employees seem to not like working there and both were a bit short with me. I can’t tell if it’s a cultural thing or if that’s a store specific thing. No greeting or thank you back.I have some trouble understanding what they are saying back to me. I think maybe the service would have been better without the language barrier but not sure…Drinks were just ok.. nothing phenomenal but not the worst I have ever had.