Since the minute we walked in—red flag. No welcome at all and the service was horrible. The food was decent but won’t be returning because of the ugly service I received today from a particular employee.This employee was not wearing a name tag. She is as old as my mother but was acting like a rude teen that doesn’t appreciate her job. She has very very short hair like a man, dark tone hair like brown-red, and her eyebrows were drawn on with black eyebrow pencil.Since we walked in this employee was being loud—chatting with co workers saying she didn’t like this person, etc. as if she was at home—-ignoring us and the customers in front. When she was done and felt like helping she said “NEXT” I pointed to the person that was next. She should know who is next. They were all rude, all employees (I guess it’s contagious) but the eldest one in particular was being ugly, nasty attitude. I gave her no reason to even speak to me in such a manner. Was polite and patient from the beginning.I was hungry and wanted a quick bite and that is why I went. Purchased a croissant for myself and some pastries for my friend. They weren’t really attentive to us so I was keeping an eye to see when my order was ready(really hungry here) and soon as it was just like I predicted I had to get my order myself. They didn’t acknowledge me. One took my order, the other made the sandwich and another took my money. They all didn’t hand it over, they just left it on the counter even though I was right there looking, waiting for my order. I grabbed it assuming it was mine and it was. And the cashier lady with the black eyebrows looks at me, pops her eyes out wide open (so rude!) and says in Spanish “you didn’t get your eyes of her” meaning the younger lady that was making my sandwich. Like hello, I was hungry and they weren’t even attentive to us or anyone since the beginning.Horrible service. Shouldn’t be working there if you are not a people person. These people can get fired without receiving unemployment!! This is a good reason to get fired. It is a customer service job, you should get fired for poor service!!! No unemployment for you because it is a good reason to fire you.
This is third time coming in the morning. The server whom completed my order was pleasant. However, the cashier was rude as ever, she didn't give me my card the way I gave it to her. This isn't the first time I've experienced rude behavior from the staff. The last three times my order weren't correct and when I told them there was an issue via Spanish. The staff also put my card on the table instead of my hand. I was always respectful and patient. Yet the staff was disrespectful and dismissive. I will not return after three occurrences. Audit check on customer service is truly needed. All three occurrences were spread out over a 3 month timeframe.
Very nice pick me up after Phish at the Forum, nothing great tasting, just very good, and sometimes that is all we really need.
This place has Horrible Customer Service & its a Dirty establishment, meaning Not Clean !Went there this past Sunday on Halloween & the Lady working there is Rude as Hell , the Manager was also working that day , I told him about her Bad attitude & he never apologized about her Bad Customer service This isn't the first time she treated me so disrespectful!If I could give this place Zero Stars I would ??Never again will I Return !
The girls in this store is VERY VERY RUDE off Eastern and the 93/95 freeway good donuts but I will spend my money elsewhere.
I purchased fresh squeezed orange juice. It was delicious!
I was visiting California Winchell'swas the doughnuts I grew up on. The French curler brought back so many wonderful memories. I Austell, GA I frequent Dough In the Box.
Really need to take better care of their on Hispanic clientele. 2 employees had a conversation in Spanish while I waited to be served very unprofessional
Hispanic lady attitude is not it. I only come here cause I live down the street. She never tells her customers she'll be right with you or anything I had to walk out she moves so slow all she do is hold conversations take people orders and let them leave wanna talk more talk after your shift is OVER!!
Sausage, egg, cheese breakfast sandwich on spinach parmesan bagel was tasty. Donut not so much. Taste stale and old, like it was from 2 days ago