Not in town often so thought I would give this place a twirl…one more time. Huge mistake! The only thing that was good was the coffee (however I had to hunt down someone to bring me cream). This place is so terribly managed or maybe it’s just too hard to find competent staff? In any event, its time to close this location altogether. There are too many better choices in the market place to list rather then waste your time (it’s so slow here) and $$ here. One star is generous.
The food is okay it looks appealing but when I cut into my pancakes the middle was doughy. My server just came and took the order, brought our food out. After that I never saw her! so much for refills.The environment was clean However there was a funky smell coming from the floors probably the mop water. I think they need to get a new mop.
Food was good, service slow. Refills or any request after receiving our food took so long that we pretty much finished eating by the time our request arrived. Hard to blame them because they seem understaffed and overworked. Overall experience was not great but still good.
Horrible experience, but hey, a short stack of pancakes should make up for it. The order was placed the night before, for 8 AM. I arrived at 8, and called to inform them that I was there for a curbside pick up. They replied that the order wasn't ready, and that it would be another "couple" of minutes. I figured it would be another 10 minutes at most, but it took TWENTY-SIX minutes. The excuse was that the order time is an estimate. While I wasn't happy, I understood and was not planning on writing this review...but here I am.I got home at 8:40 and realized that we were missing a meal. I called them and informed them, and they said they could "credit" me or I could go back to get it. I informed them that I had already waited 26 minutes and asked if there was anything they could offer for the inconvenience. They offered me a stack of pancakes. I told them that I was not interested in pancakes since I would have to waste my time and gas in having to go back. They responded by asking if I'd like a refund for that meal instead...no offer for a gift card or any other way to make it right...aside from a cheap stack of pancakes. Having to eat, I told them I would go back, but they could keep their pancakes.When I got there, I called to let them know I had arrived, and I was asked if I was planning to go inside. I told them that it was curbside pickup. When they came out, I was given my meal and a "sorry 'bout that."I finally got back home for breakfast at 9:11 AM to enjoy the birthday meal. To make matters worse, one of the meals (Strawberries and cream crepes) was missing the cream.Do what you will with this review, but I felt as though they could have done a better job to make things right and convince me to go back. Why do I want a free stack of pancakes when I have already ordered $77 dollars worth of food?
Great hot food would have given 5 starts but had to wait about 10 minutes after waitress cleared dishes still no check finally walked to register and asked for check.
Good service and very good breakfast served here. Prices tend to be $$ for this kind of food.Nice clean restaurant.
The food was good. And the service and wait was horrible. Had two servers. Waited an hour or so. We were told it would be just 30 min.
Our server was awesome. She was very attentiveGood food
Ordered French toast to go and I can't believe whoever cooked this thought that they were ok being served burnt.
Very good food and nicke was great at serving us will definitely come back.