Went in yesterday with my family, there was at least 4 to 5 family’s before us. Workers were 3 guys (young) and were SUPER slow, chit chatting between them self’s instead of trying to get the line moving. The guys were nice and friendly and not rude at all but way to slow and The store was a MESS. Waited at LEAST 20 mins to get helped. We ended up getting just one big scoop and got it fast because luckily a girl worker came in and was fast. Ice cream was good but honestly won’t come back the store was a mess and things were everywhere even where they were mixing the ice cream.
I’ve Ordered online twice before and they got my order wrong, wrong ice cream for $10 plus delivery plus tip plus extra $ for certain toppings and got no toppings either.. ended up paying over $20 for a wrong ice cream.. not a good online experience ?
THEY NEVER HAVE THE INGREDIENTS TO DO THE STRAWBERRY MANGO SMOOTHIE.
If you place an online order they will still make you wait until they get through everyone in line when you arrive. They have done that twice to us. And to make things worse, they messed up our order again which for $10 an ice cream is really unfortunate. Officially done with this place.
Bery good experience, friendly people and very professional.
I had a lovely experience!! I enter and get smiles and welcomes from all the employees!! The person who made my ice cream had curly hair and super young we had a nice convo while he was making my ice cream!!! His name was Qaise!!! And he made it a super fun experience!!! Lots of young workers there!!! My only complaint is a dude on the bigger side of things not to be rude with also curly hair ignored me once I asked a question and looked very unhappy to be working there but other then that great experience !!!!
Gave us old stale cones and overpriced ice cream
A so so service Albert was to slow
The worst experience ever, not friendly and i don't know what happened but me and my daughter got sick off of this. For the first time it scared me forever I will never return to another Cold stone.
The worst experience ever, not friendly and i don't know what happened but me and my daughter got sick off of this. For the first time it scared me forever I will never return to another Cold stone.