Thai Wave

522 Main St #5134, Huntington Beach - 92648
240 reviews
Thai
(714) 960-0219

I am really sad to write this review, my family have been a customers here for years. The customer service tonight was ATROCIOUS. It was a simple curry order, and we simply ordered it with no spice. When my husband came home with the curry as soon as I looked at it I could tell how spicy it was. When we opened it we could smell how spicy it was, and then we tried it. HOLY FIRE. Like inedible! We called to let them know that the we had received the incorrect curry, and just wanted a credit towards the next one. No biggie. Well sadly the woman on the phone refused to believe it was spicy and demanded I drive the curry to her so she could try it herself. I explained we didn’t want a refund, just credit to the next one. We were feeding our little ones and couldn’t leave the house. NOPE YOU NEED TO DRIVE IT DOWN RIGHT NOW. I could barely tell between her screaming and the women in the background screaming. At that point I told her her attitude was so unfortunate and that we would no longer be returning to her restaurant. To this she responded “I don’t care it’s not spicy” LOL I’m even laughing at this as I’m writing bc it’s so ridiculous, but to me I cannot understand such rude and poor customer service. So one star bc I had too. The food was inedible and the customer service was insanely awful. Will NOT be returning

I am really sad to write this review, my family have been a customers here for years. The customer service tonight was ATROCIOUS. It was a simple curry order, and we simply ordered it with no spice. When my husband came home with the curry as soon as I looked at it I could tell how spicy it was. When we opened it we could smell how spicy it was, and then we tried it. HOLY FIRE. Like inedible! We called to let them know that the we had received the incorrect curry, and just wanted a credit towards the next one. No biggie. Well sadly the woman on the phone refused to believe it was spicy and demanded I drive the curry to her so she could try it herself. I explained we didn’t want a refund, just credit to the next one. We were feeding our little ones and couldn’t leave the house. NOPE YOU NEED TO DRIVE IT DOWN RIGHT NOW. I could barely tell between her screaming and the women in the background screaming. At that point I told her her attitude was so unfortunate and that we would no longer be returning to her restaurant. To this she responded “I don’t care it’s not spicy” LOL I’m even laughing at this as I’m writing bc it’s so ridiculous, but to me I cannot understand such rude and poor customer service. So one star bc I had too. The food was inedible and the customer service was insanely awful. Will NOT be returning

Everything was good but the beef satay it was something wrong with them maybe garlic but they were not sweet like that supposed to be the sauce was not right

We ate in, front window seats, very nice! We always love the chicken pad Thai here but we tried and found some new/favorite dishes this time. Food is always fresh & hot here-even take out-delivery. We'll be back.

Food was good but we ordered to take out and would of been nice to have had the food labeled or written as to what was what. There were 7 of us that ordered on one order. We are from out of state so we did not know what the food looked like. Some of my group said the food was not good at all and did not eat theirs, but I shared my di ner of chow minutes combination.

One star only for good service. Ordered salmon and steak. Both were BEYOND overcooked and based on the texture of both proteins, I wouldn't be surprised if they had previously been frozen and had freezer burn.

Ordered through Doordash and WOW! Best pork chow main I've ever had, delicious!

Terrific restaurant a little away from the craziness of Main St. They use fresh ingredients and the right amount of spices in everything. Their summer rolls and drunken noodle entrees are especially delicious. the best Pad Thai anywhere.

Great little place. The staff was so friendly. Food was delicious! Will definitely be coming back.

Food was good