My order was missing items
Waited almost 40 minutes in drive through because the lobby was already closed at 7:30 pm. The person taking the order got out order wrong. They didn’t repeat our order so we did not know it was wrong until we paid. Came from Colorado was excited to have del taco out here because it always taste better here. What a disappointment I would not recommend this del taco. The chicken tacos didn’t even have meat in them
The drive thru staff was clearly contemptuous of the customers as they were laughing at the customer behind me when I was at the window, then they gave me 4 hot sauces for 6 tacos and 1 burrito.Gonna start going to the Del Taco in the Sea Cliff plaza. The staff is better there.
I experienced the worst ever drive thru service at this location on the early hours of Saturday night Sunday morning 4/24/22. When I pulled into the lot, I was like 5 cars just from the order board. It literally took a half hour just to place my order. I really would’ve left but once a number of cars pull in behind you, you’re like stuck. So after placing my order, I was sitting behind this car at the window for another 5-10 minutes. When I got my turn to receive my food, I looked at the service clock and it was over 3 minutes when I received my food. There was a guy working the window, probably 1 preparing and 1 big guy walking back & forth. How long does it take just to prepare orders when only drive thru is open and nit the dining room? I could’ve gotten food faster at a packed In n Out on Beach/Talbert faster than this Del Taco. Btw, this was the Beach/Slater location. I have NO IDEA what was taking so long but the guy working the window wasn’t even giving out receipts probably because he didn’t want the people doing surveys with time stamps on it, plus no apologies what do ever for the long waits? Management really needs to investigate why this happened? Looks like Jack in the Box has my business as I stay away from this location.
One of the better del tacos they forget limes In shrimp tacos alot 50 50 good fresh food though
Customer service was really good. Manager was really helpful and our food was delicious.
It's always goodDel taco is my favoriteBut this time I bought off the dollar menu very good, very impressive.
Considering this is my third visit here where every time they have messed up my order. How hard is it? I was the only one in the drive through. The dining room was closed even though it was only 645pm. Will not be coming back to this location. Horrible service.
Every time I’ve come here the fries are always unsalted. The food just does not taste good here. Extremely disappointing.
CARMEL CHEESE BITES .GUYS, ...CHANGE YOUR OIL!!!!!TWICE A DAY. !!!!!!??CHANGE YOUR BRAND!!!!??SOY?? GROSS, ...OR SOY BLENDTASTES LIKE 100 YEAR OLD KEROSENE.STOP CUTTING COSTS AND ORDER QUALITY OIL.TASTES LIKE ??GAG ME.WE WONT BE BACK