When it's good it's good, but a little too often I end up with a bowl full of burnt ends or dry rubbery chunks of chicken that were on the stovetop too long. The burnt chunks especially suck because they're practically inedible *and* a carcinogen. I love this place but I really wish they'd be a little more judicious about cutting out the burnt/overcooked bits of chicken.
My husband and I both had the four piece meal as we had missed lunch and so were very hungry. It did have four pieces but included a wing and a drumstick. We usually share one breast of chicken at home and I think we each have more meat than we did at El Pollo Loco. Not the feast we were expecting. At at nearly $30 for the two of us, it definitely wasn't good value.
I have tried to like this place over and over but no such luck. Everytime I go the chicken is so dry you need to take a drink just to swallow your bite. I have ordered the family meals and I have ordered the chicken taco salads no matter what I get the chicken is dry and disappointing. Why spend that much money to have to toss the food? I rather just go to stator bros in same parking lot and get a cooked chicken from the deli instead from now on! Sorry I tried
They messed up our order but made it right. Food is great
Worst location I've ever had, food, service, cleanliness. This is based on a few visits! On my last visit, I left without placing my order, IT WAS THAT BAD!
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I was looking forward to the birria and the consume but, the tacos barely had any meat or onion or cilantro in them I didn't get no consume I also ordered a family chicken meal and the chicken looked old as if it was just reheated it. I didn't get no cilantro dressing for my salad. I see other people's orders and the tacos look very good and appealing. they had meat cheese cilantro and onion, mine barely had any, not at this location... get it together Pollo loco on Main in Hesperia California.
I love el pollo loco but every time I go there they could never get my order right. I asked for 4 salsas and 4 avocado salsa when I checked I only got 4 containers. Don't order the salad with the quesadilla it was really bad. The tortilla was hard and cold not good at all. I will not order that again. The service is good I just wished they would listen when you order.
loved my visit today. Friendly customer service, great food and a lot of salsa in my bag.
Excellent food!! Service was awesome ? prices aren't bad the people are great, restroom very clean. You really have to try the food, you won't regret it.