I spent over $35 on a delivery order and I tipped. I was sent burnt garlic knots. I called just ask to have the knots replaced and a very rude "manager" named Gilbert told me that he couldn't do anything for me if I wouldn't drive the food that they burnt to the restaurant that I paid as delivery fee to and proceeded to hang up in my face. I called back and a woman had new garlic knots sent,but no one would give me the number for the store manager, I was only able to get an 800 number. Bad service, mediocre food = Papa John's. I think I'm over Papa John's for good at this point...The service is never especially good, but this was as underwhelmed as I'm willing to be...SMH. I wish negative stars were a thing.Maybe I should hit up Shaq's inst, he's a shareholder...
We love buying pizza and trying slices everywhere we travel. This is one of the only corp pizza joints I still have. The new, New York style pizza was a big disappointment. It was a thicker crust than NY Pizza. It wasn’t greasy and couldn’t even be folded over while eating. Love your pizza most of the time but this was a huge no go for me.
I ordered extra mushrooms & black olives & pd for it.. If this was extra I will never order again. Reg order would have next to nothing on it…
Rude workers for this to be the only Papa johns pizza in the area. In the wrong business if they don't like dealing with customers consistently.
Good service but pizza wasn't very good
We ordered online. Got there to pick up and the guy at the register simply said they had no such order and started helping other people. We patiently waiting for him to again tell him we needed our oder. He said he had nothing. Finally someone else helped us and gave us our order. We should have checked the pizzas in the restaurant. Because when we got home, we noticed they gave us 3 pepperoni pizzas instead of what we ordered.
Way to busy for the staff on hand. New years day evening and foul mouth gal at the counter had way to much to do way beyond her skill level. I gave 5 stars vecause food was completed and served out the door by the driver that was on point. Hot food it was.
The fat , sloppy manager at this place is extremely rude and I think he treated me this way because I think he doesn't like black people. I will be spending my money on pizza elsewhere in the future. Rude!
OMG I'm never coming here again. Worst and most ghetto place in the whole town. Disgusting employees are so rude and don't care. The employees literally scream and cuss at each other when there's customers in the store. One of them was throwing a fit throwing her arms around screaming at somebody else. Absolutely awful and SO unprofessional. Do yourself a favor and don't go here
This place is horrible, they don't wear gloves or masks they talked the whole time and the pizza was not even done after I said well done. Look at this pizza, there's a whole row of pepperoni missing. Wasted so much money for this garbage. It's like you can't get good food in Hemet. This location sucks!!!