I would give 0 stars if possible. When ordering a la carte burgers, we asked for a Famous Star with NO CHEESE. The employee firmly stated that the Famous Star does not come with cheese. Seeing it stayed that way on the menu, we accepted her explanation. Well, guess what?? We drove off with a Famous Star with cheese and didn’t see until arriving home. The other burger was an original $6 burger, with tomatoes that were a yellowish orange- and the end of the tomato to boot! See pics. Our onion rings were cold and soft. The restaurant not busy; I was alone in the drive through. Super NOT happy.
Worst service ever, was stuck in line for 1/2 hour while they tried to fix problems with customers in the drive through. Should have had them exit the drive through and come inside, but instead kept us all trapped in line.
Hours posted say closed at 10pm. Got here 8:45pm and shut tight.
Every time I've come through here I get cold food.2x I've gotten incorrect items and EVERY time fries and burgers cold. My chicken sandwich must have been on par for 45 minutes when they used it.Don't waste your money here, Burger and Cream is right across the street, it's way better and equally priced. This was my last attempt at this horrible location.
A Websters accuracy definition of careless and apathetic. I guess fool me once applies here. Multiple experiences, dine in, drive thru and door dash, has always been a fruitless experience. You can tell that the staff really don't care, and the fact that they have a permanent "now hiring" window vinyl should be a dead giveaway. I guess the old adage is true. If you want something done right, you are best to do it yourself. If you are looking for cold food, incorrect orders and a sub par attitude , this place is for you.
Went to the drive-thru, inside is closed, waited a pretty long time for food, the fries were cold. Waiting so long I expect hot food.
Few people working due to staff shortages, but friendly and food was perfect
Sick patient here, hubby drove the drive through, ordered fries for a change, we got the crumbs from hell, & at $3.89 large fry what the heck! We had a famous Star burger I’ve found that the “meat” is soo thin 1/4 inch. Lots of not so good changes
Good fast and nice people work there.
Around 9pm on Friday, 10/29/2021, I drove thru from Lake Wildwood, CA to the Carl's Jr. drive-thru at 729 Taylorville Rd, Grass Valley, CA 95949.I ordered both a 6 piece AND a 12 piece box of chicken nuggets (? smaller than traditional 'tenders'), 2 orders of onion rings, honey mustard dipping sauce and a medium Coke. It came to a little over $15.Drove back home and first discovered only got 1 order of onion rings (not sure if charged correctly or not), THEN opened the chicken tenders. It was immediately apparent all but maybe 3 pieces of chicken were overcooked and old. I think they may have made multiple trips thru the hot grease to warm them. Some were so overdone they were darker inside. All the chicken "tenders" or nuggets were tough as shoe leather and thoroughly disgusting.I've had the same chicken pieces at OTHER locations and LOVED them previously. Just this particular restaurant.We'd take a bite, then spit out the gross pieces. I ate maybe 3 entire pieces. My father dumped his CJ tenders and ate week old leftovers instead.The cashier was polite. The Coke and onion rings were both ok.Overall was disappointed with meal from Carl's Jr.