This restaurant is nice, people are very friendly, and food quality is great!
Last 2 time I gave Pollo Loco my business I was disappointed. Well here I go again and at least they are consistent. The new Biria tacos turn out to be more like onion & cilantro taco. You really have to go searching to find the $6.00 string of meat. NOT WORTH IT.
I ordered a 48 piece catering meal today and one of the jumbo sides I ordered was cole slaw. When I arrived to pick my order up the employee said, “I’m not going to lie, the cole slaw is a little frozen.” It was frozen solid. Imagine a giant slab of frozen cole slaw and that is exactly what we received (two of them, one large side and one jumbo ice brick of cole slaw)… I left two stars because the chicken was dank but get your veggies elsewhere I guess…
Amazing staff especially Abigail she gives absolutely amazing service? and very kind and friendly
They offer great food for a great price. There chicken is seasoned better than any other restaurant I have eaten chicken at. But, for some reason, certain employees seem to have a hard time understanding an order and make things incorrectly.
My husband & I eat at this location at least once a week. Occasionally, a server throws a plate together too quickly and you’re shorted on an item. I’ve complained about this several times and when shown the problem, the staff immediately and without question, make up a new plate, or add in extra of the item.I don’t deliberately complain, but it’s your money. This location makes good for their error!
El Pollo Loco has a great selection of food options and their service is exceptional. All at great prices too!
Excellent service and very delicious food the cleanliness of the restaurant over all one of the best place to go eat.
I love this place its great.
When I want to break up my Nutrition routine from time to time, El Pollo Loco takes care of that.Most of time I just order Chicken Breast either by itself or a bundle and spread it out over a few days. Sometimes I will order Spanish Rice & Broccoli as well. Never disappointed with Chicken Breast...Always moist and juicy.El Pollo Loco is the place when you want to eat out...but to eat healthy as well.