We arrived at 7:35pm to eat here after seeing they had a 9:00pm closing time online. They refused us for dine in but offered to cook for us for take out saying they close at 8:00...fine. We then begin to order what we want and they told us it would take too long for them to cook because they are closing soon...why even offer if you're just going to decline service anyways. Total waste of our time. At least have accurate business hours posted, it's the least you could do.
This was my first and last time going to this place. The waitress was rude never once came to the table after she took our order. Never smiled even after I told her it was our first time there. It seems like she was the only one serving. The food was terrible, we usually go to Chinatown. I was tired did not want to drive. I regret that. To make it worse they charged me 15% tip automatically . When I asked why I was charged 15%, the man at the register gave me the excused that it was done by the machine. Never ever will I go to this restaurant again.
the foods we ordered doesn't taste good, It taste old oil especially the BBQ, Pork Chops too, Soup taste water. this restaurant is also not serving water, they are selling the water. Water can be served upon the request of the customer. the restaurant itself is not well ventilated. When I'm complaining about the AC, they blame the hot soup that I ordered. What kind of restaurant? I do not recommend this restaurant. 0 ratings for me
I went here to celebrate my son’s 3rd birthday. I’ve been going to this restaurant ever since it opened in Granada Hills. The staff has been really nice and sweet. However, on this particular day, the staff seemed irritated and rude. If you want to dine here for a party, the water is individually priced (and it was not made clear in our reservation agreement). Usually, everyone is nice but today’s experience was not a positive one.
Sweet and sour pork was very greasy, tuff and way too thin. There was Hair in the chow mein and also in the crispy tofu. Crispy tofu was bland. Honey walnut shrimp was bland also, maybe it was the breading??The water cups were dirty. The waitress was in too much of a hurry for us to order making it not a very pleasant experience. The individual fish plates were not available. The restaurant itself is very nice inside. We went in the afternoon before their break at 3:00 p.m. the bill was 71.xx not including tip. We did not bring home the food which was plentiful because we hardly ate it. This is not a good location... Go to the one in Northridge instead.
Review for January 26th 2022. A & W BBQ seafood restaurant is located in Granada Hills California. The service here is spectacular. Very friendly staff and prompt service. I had the house special scallops which includes giant scallops lightly fried and sauteed with delicious Special Sauce. The food was excellent thank you so much for wonderful experience. I'm not guilty, to say that I absolutely enjoyed my dinner here today. Thank you
Our family used to love this place. After covid, the service became really bad. Like last weekend, my husband and I went there for dim-sum. We had to get up and get our own sauce and they ran out of several things.In addition to that they charge for water and tea. This is the only restaurant that I know that does not give you water. When you ask for water they give you a bottled water. At one time we brought our own bottled water and we were told that this is not allowed.
Used to be the our go to place for Chinese food, but after what covid19 did to a lot if restaurants prices have soared and food quality has suffered immensely .Very disappointed with my last purchase. I don't think I'll be back there again for a while,maybe never.
So I tried a bunch of things on the menu. The lady was very sweet. I will be going back to try more things. So far the food was good. Did the trick for me I was craving dim sum and steamed buns. Definitely nothing like LA dim sum but it was still good.
The reviews were super deceiving.In terms of food quality, at the minimum, it was editable. Nothing stood out to me as super delicious or memorable.The service was really slow for what seemed like a lot of staff and not very busy. It was hard to flag anyone down and we'd be passed around from host to host. It felt like we were more of a burden than guests.I went out of my way for this restaurant and won't be returning.