Poor Delivery guy. Honestly. These people put him in a tough position. I called to order a pizza and asked to pay in person, not realizing my fiance didn't have the money in cash. Knowing they take card payments over the phone, my fiance calls back promptly to pay with his card. The guy over the phone says he can't help and tells him to address the problem to the delivery driver. When the driver came and we told him the problem and that the guy at the store told us to tell him and he would sort it out, the driver responded with, "Me? Why me? I don't have a machine or anything to run your card. Why would they tell you that?". My 90 year old roomate had to loan me the cash to pay him so he wouldnt have to call the Parlor and save everyone a headache. *** I just want to point out, that almost every time we call in an order here, the people who answer the phone almost always have a bad attitude. Its so noticable it makes you wonder if they even like their job*** The pizza is good here but I'd prefer to save myself the grief and just order from somewhere else. I dont understand why he couldnt just take our payment over the phone. Sheesh.
Fantastic food and friendly employees!! Very clean!! Well stocked and clean salad bar!! Just as I remember as a kid growing up!! Recommended!!
Delicious pizza , kid friendly, very clean, lots of seating great pizza to have a visit with my college son ?
Tried ordering a pizza by calling the number on google. The person who answered (call center) was rude and it was very obvious that he didnt want to be taking orders. Too bad because we really wanted to try your pizzas but the poor/nonexisting customer service from call center made us go somewhere else. You (business owner) might want to randomly check how they treat customers that call to place an order.
I like the pizza here even though some people say it's not up to par. I always order and have never eaten in the restaurant though.
I gave this place a 2 because of the service I received, first I was told that my pizza would be ready in 20 min. Then when I went to pay they said it would be 30 min. Then the cashier was trying to talk me out of the pizza, I said do want the sale ,then she said okay. I waited 30 min. and still wasn't ready, in all it took 50 min. To get it
Lunch special was a three topping individual pizza, salad bar and ice tea. Everything was tasty. Two lunches under $25.
Rustys has been in my life for 35 years + since i was a little girl. My Children LOVE ALL Rustys Locations Me, Dad and Family also do as well. We Dine in, Do Take out or have it Delivered we are never dissapointed with the workers they are ALL very Respectful. Thank You Always Rustys:)
Ordered my pizza to go and was told it would be about 20 minutes. I was about 5 minute late and she said it would be just a minute, great I thought. After waiting another 20 minutes I ask how much longer, she looks at a screen and then realizes that my pizza was on top keeping warm all this time. Thanks for the soggy pizza when I got home. I just started going to Rusty's, not any more!!
The staff was nice and helpful. The pizza was well done and the place was very clean. Coming here again very soon.??oh yeah the beer nice and cold.?