With Baskin Robbins being founded in Glendale, you would think they would have some pride. The woman who works there is trippin. You come into the ice cream shop to spoil yourself and instead receive silly answers. At first I was talking to a guy who was helping me when this crotchety woman jumps into the convo: "We never put whipped cream when you order online." It's pointless to even make such a comment to a customer if they are in store. I didn't ask what you normally do. I'm picking up my order and I just need some whip on the b.split. I've been to many Baskin Robbins shops, I usually get the family pack or the b.split. Normally it's no problem, but the grouch thinks otherwise here in Glendale to people enjoying an ice cream...too bad.Either way, if sundae is your favorite day of the week, skip this place, it's just a bit too cold inside…
Thank you to the kind girls who were working on Valentine’s Day, Rebecca and Isabel. The tall one cracked some jokes with me and the other had good vibrations. Great addition to Baskin Robbins, customer service these days is horrible at other places. For all those reading this, try Secret Admirer, absolutely fantastic!
Great store, love the strawberry banana smoothies. If there isn't enough parking in the plaza the street usually has enough through out the day.
Great service from Jacob! He's super welcoming.
The place itself was very small the parking was very small Too many cars trying to get in-and-out of the extremely small parking lot They serve very small portions and are stingy with their whip cream
Rebecca ? since you worked there, the service was bad, you tossed the change at me. Learn to be more kind and gentle to your clients. You're a bad reputation to baskin robins.
Good service.
It was ok. They had a fraction of the flavors and they weren't really the current seasonal flavors. The people were nice, but we were a bit disappointed by selection.
Ice cream is very delicious, pistachio with cream cheese, and nutty cone, it was delicious, but more pricey. Very clean, and other customers waited outside until we finished getting our ice cream.
Good service. Open form business. No more than four customers, at a time, allowed inside the shop.