I got a bad experience with this branch, I patiently waited quite a long time for my order, and when I got it, it was incomplete, so, I talked to the staff in the counter to ask about it, I was expecting that she would at least apologize for the inconvenience, and try to correct things.unfortunately, what I got was a shoulder shake, a blank facial expression, as well as a hand gesture that seems to express, oh well…! And she didn’t even tried to correct things.I understand that they were a little busy that time, but, I guez, Customers all deserved a good service despite of it.Staff probably need some training to improve their customer service.
The Spicy Chicken Sandwich was more expensive and smaller than Jack in the box, even the tomato portion was minimum and the lettuce about the size of 2 fingers... However, the chicken was bigger and tastier than Jack in the box... So... Even if they put less amount of beggies I will prefer Wendy's from now on... I'll put more tomato and Lettuce at home. Thanks to good flavor! ✌??
Me and my husband went to Wendy's on Western Avenue in the city of Gardena And we usually have a great experience but this time my husband ordered A junior bacon cheeseburgerAnd he found a piece of metal in his Burger. The manager was very nice and cooperative and she refunded our money But that experience was horrible.
This wasn't the first time I was highly disappointed in the the food I received but I will admit this time the manager on duty was fair and gracious after remaking my rare burger. However, there have been just too many instances of disappointments so I will not be going back to this location.
So disappointing- the young lady took the order correctly, but it took TWO attempts to get it right, AND IT STILL WASNT RIGHT !. The cashier apologized- but nothing from the manager. It was such a negative experience.
Went there on Tuesday afternoon, ordered a large Coke Zero with extra ice and a medium coke. Gave the cashier $20.00 and got a $10.00 back. I was stunned at the cost and of course was not offered a receipt or straws. I got back to my office and called the manager to make sure I was charged correctly and was told oh yes, it was $9.something, "thanks for letting me know if case her till if off" I will NEVER go there again
It's Wendy's... fast food, what you would expect. People working at this location are very nice.
The actual customer care was excellent I just didn't appreciate not being able to use Apple pay Samsung pay Google pay or any other type of wallet that might be on your phone. Because they don't accept those types of payments. The food was awesome that location was very clean. I received my food within 5 minutes of me placing an online order.
Make sure all the food are there in ur bag, before leaving. I made order online and I didn’t got all the food. The thing I was mad about was they miss the food of my kids and when my daughter looked at me like dad u didn’t buy me food…. Ohhh
Omg! This whole meal turned out so good. The burger was juicy. Chili was perfect. Curbside pickup, employee was all smiles and friendly :)