I went for my lunchtime. I enjoy eating fried chicken but this Popeyes in particular isn't always prepared they're always short of something. If I order a 3 piece spicy they only have regular, if I order lemonade they're out of lemonade as well as fruit punch. They make you wait at the order box even when there isn't anyone in front of you. When you do get your order if you didn't ask for condiments you're eating without condiments because they don't offer or forget to ask if you need any condiments.
Worst Popeyes ever the drive thru is always ridiculous and they close an hour before closing time wth is up with that. You clearly have your hours posted for a reason. Then the food is missing half of what you paid for?! No this place is not worth it I love Popeyes but this is not it. And then to have the audacity to say there’s no manager on site, there’s always a manager or a lead on site. These people here are horribly trained I honestly don’t know how they maintain to have a job here. This place needs a serious makeover when it comes to service.
Popeyes Chicken is my favorite so the 3 stars are for that reason only. 2 cars in front of me at drive thru, literally sat at the speaker for 10 minutes before they even said anything. Took a whole 35 minutes to get my food! The drive thru is set up to trap you! Once a car pulls up behind you there is nothing to do but wait. Never had I waited for popeyes to hatch the eggs, raise the chickens, and pluck em clean before cooking and handing me a breast and wing combo! I was so late back to work I almost got fired!
After waiting 20 minutes in the drive thru line, I get up to the speaker box only to be told the drive through is closed! No one was outside to explain, nor was there a sign or comes put up. Yet the car behind me was able to order?? Nope
Lousy service employees are more attentive to the gossip than paying attention to the orders from the clients almost 30 minutes to get my order right because they didn't get my order right also while waiting for my order a costumer came back because she got the wrong order. NEVER COMING BACK TO THIS PLACE. If you have a craving for fried chicken go somewhere else unless you have time to waist to get the wrong order !!!
I could be a little biased here today.. However popeye's chicken in the mile tasted much better than the competitor's spicy extra crispy version.The Workers there that night were bust in their butt to get the orders out.. They conducted professionally to the irated I erated customers who had to wait a long line in the drive thru. Have to say the workers the workers were great courteous and professional you go guys!Overall it was an excellent dinner experience with good food to boot!
This location is very slow. The dining area is closed so ordering in the drive thru is the only option. I was going to go somewhere else but it smelled so good so I stayed in line for 45 minutes. Once I received my food and got home, not even 5 minutes away my chicken tenders were anything but tender. Cold. Tough. A waste of time and money.
I decided to visit this location because it offers a drive-thru, I was not expecting that the drive-thru would be the only option. When I pulled up at about 1:20pm, there were 5 cars ahead of me. It averaged about 10 to 15 minutes per vehicle to get the order at the window. As I was waiting to order I saw a few vehicles pull around to go to the dining area because the drive-thru line was so long. When I finally got to the side with the pick up window I saw that everyone who parked to go inside would stop short of the door then go back to their car. There was a sign on the door stating "Drive Thru Only". It appears that they are short staffed, looks like there were only 2 people working. Also there was a sign at the drive-thru advising that they only have small cups. The food was good, my order was correct and they tried to keep the line moving but it was about 2pm when I finally got my food.
I paid over 60 dollars for my mixed chicken meals I got home and all the meat was dark and dry. No white meat at all. When I calling the number on their website all I got was a message stating the number was disconnected. Oh and did I mention I waited 30 minutes in the drive through. The line was long but little did we know the food isn't worth the. Money spent
Chicken was cold, overcooked, and greasy. Biscuit was hard.That's code for "old food". Additionally, the people employed there either don't know the parts of the chicken, or they are purposely overcharging people and giving them dark meat meals instead of white meat. They habitually charge customers who order white meals the price for white meat, then give them dark meat. I always check. 50% of the time, they do this to me. I always have to send the food back. Whether they don't know parts of the chicken or purposely cheating customers, It's a problem. Additionally, their soda machine is always out. I am sick of receiving my drink and the soda is completely flat. I go to this particular store because it's the only one close to my house and half the time the order is right. The other half, it's wrong. I take a risk I suppose. It's still very annoying.