What can I say I wish I could give them zero star in fact negative if possible. My two-year-old really had to go to the bathroom and they said no it’s employee only and we come there at least on a weekly base. I ran next-door with my daughter but we couldn’t make it and she had an accident. And her excuse was Covid even though all the other stores around have their bathrooms open to customers. It sounds very lazy employee that don’t wanna clean bathrooms. The cold Stone next to our house has bathrooms open for customers. No more business from my end to this branch as their customer service is below zero.
Terrible experience. Me and my wife went for our monthly surrender to strawberry (1 order) and the store guy/ owner charged us 10 cents for extra spoon. Wow he must be in serious need of money!
Super Icecream nice staff .Love it
Very cool staff. Open late for a reason. Go get it holmes
Had a terrible day tonight at work, co workers tried to cheer me up from the customers I got.I wanted to cool off after work with a smoothie. Jamba was closed so have Cold Stone a chance and maybe make it my new cool off spot after work.Because of the bad day I had, I accidentally dropped my $6 smoothie on the ground, I worried not too much and kept hope that the co worker would make another. They didn’t, couldn’t help me after presenting them with a dropped cup, had to hold back tears from them declining my request.As I was leaving I could hear them talk about how they almost gave me one from feeling bad, so the thought was there, but didn’t have enough to make me at least smile at the end of the day, now I left home sad, tearing, no smoothie and $6 completely wasted.I will not be coming back to this Cold Stone Creamery.
Great ice cream...Very nice outdoor sitting. We enjoyed it!
BEN made my German chocolate cake & it tasted fantastic. I asked his opinion on what toppings to add & he suggested peanut butter cups because he sensed I love peanut butter. He was super helpful on this hot day so thank you BEN, I'll be back!
Employees are friendly, respectful and polite to all the customers and their service is pretty fast.
Love their ice cream and the assortment of toppings you can choose. Their Oreo ice cream is my favorite. The waffle is very crunchy and tasty. My daughter choose an assortment of toppings, for which you have to pay extra.They are open till 11PM, which is perfect for a quick stop for a late night desert cravings.
Great location. It is next to Sephora. Delicious ice cream.