I must say my first experience was an amazing experience. Mostly our waiter Miguel was The Shining Star. Absolute phenomenal service. The food was great the entertainment was fantastic all the performers were amazing. The energy and enthusiasm that they put into their music is outstanding. It is a little more on the pricey side but well worth the quality of food service and entertainment. Thank you for the wonderful evening I'll be looking forward to my next visit.
I cannot beleive the low standards at this location. My family and I came in on Sunday for brunch today. Food was dry, selection was terrible, and management seems to think it's ok. No plates when you needed them, no steak at all from the time we got there to the time we paid, salmon was hard and dry, breakfast section was messy and had no attendant at all, my child said the fries and nuggets were cold. Like, what is going on here! When I asked for steak they told me they were not going to prepare anymore, and told me to get some of the chopped meat for tacos instead. It was cold and super greasy. I was so upset that I had to say something to my server. This is not what you go to PV's for. He spoke with the manager who, rather than come speak with me, decided to just prepare me some meat like that was the only issue. I told my server not to do that because I lost my appatite. They ended up cooking meat anyway and brought it to my table, so they just wasted it because it ended up sitting there until we got our bill and we did not take it home. My family and I were so uncomfortable and just wanted to leave. I'm insulted and offended that my bill came out to $142.00 for 2 adults and 1 6 yr old, and we left feeling upset and very unsatisfied. Manager has no shame. Management needs training. I left the server $20 because it wasn't his fault, he tried to help and was polite. We are not giving Pancho Villas anymore business until they resolve this with us. I will post an update regarding the restaurant's response. For now, just be careful at this location...
Well,WellThis is my first time hereThe host girlShe looked very serious she seemed like she didn’t want it to be thereI ask for her nameI didn’t have an answerOh well,We got a good tableClose to the buffetOur waitress was PriscillaExcellent Customer ServiceGoes Over Beyond ???Very friendly and she really Like her jobShe made sure to ask if we needed somethingIf everything was okI Will Give her 10 stars ⭐️Now The Bad ExperienceWas at the buffetAnd This is for ManagementPlease hope You Take care Of This problemThe forks ? and the spoon’s? were dirty and unsanitary because they are clearly not cleaned probably changed my utensils multiple times due to the dirty utensilsThe mariachi was very nice super talented people play to my daughter for her birthdayAnd entertaining all the family’s and friendsThe food I believe was very priceyNow if I would come back? Maybe ?
5 stars!! Great Ambiance, Live Mariachi show and music. Sunday brunch is good. They no longer offer the unlimited mimosas anymore though. So that’s a bummer. (Guess they’re trying to make up for lost Revenue during the pandemic)But the food & service is still good. Great for Birthdays or any occasion for the experience. Pricing is okay I guess because I’ve been there in the past & the price included unlimited mimosas. But that doesn’t stop me from returning because their Mariachi show is awesome!!!
Been going to this place for over 20 years! The music is amazing the only thing that was changed recently was the food. I’m not a fan of having a Buffet for Dinner. Apparently now they only offer Buffet for Saturdays and sometimes Friday nights. I feel it’s a horrible idea takes away the elegance of the music and place. I want to be able to sit down and enjoy the music show and not having to get up for food. Also wish they had an actual beverage menu. They don’t offer that you just ask for a drink and once you get your bill you’ll find out how much it cost. I learned this the hard way…. Order a double shot of whisky and paid $75.00 yup never again. Lol. Anyways not a cheap please it has potential to be an upscale restaurant but management is turning this in to a hometown buffet……
The food was very good....El Molcajete Ranchero and the fajitas are an excellent choice. The Live Mariachi show was great! I was surprised to see such a great live Mariachi show. I definitely recommend this place. One more thing, corn tortillas are made there, they're awesome. I ended up bringing home the left over tortillas....
Had so much fun, can't wait to go again, everything was amazing food, drinks, mariachi, & the service.
Everything about this place says "super spreader." Food is buffet, shared serving dishes and utensils.Live Mariachi show was very loud. I have a headache.Food was really good with many options. Lots of seafood, steak at the grill, salad, etc. Something to make everyone happy. A Mexican food place filled with Mexican customers. ??Live entertainment was fun and interactive.
Good food and drinks, nice place to spend good and enjoy the mariachi music. I am not complain with prices because the service is good and perfect to date, we ate been celebrating our wedding anniversary for years and getting ready for our next in a week.
Not a lot of selection on food , and its over priced . Had shrimp empanadas and they were not good . Shrimp quesadilla $25 dollars.. we waited for a while for the waiter to come and get our order . first time here an last . Very disappointed ..