The s'mores waffle was out of this world. Mimosa's we're also quite good and not too strong.
Not many waffle choices, and when we got our waffles and bacon, the waffles were doughy and had to be remade. When we received the remade waffles they were still very heavy since they use a brioche type of waffle dough, so not a great experience. The service was fine and they are nice people, so they have that going for them!! To improve the offerings I would suggest offering at least one type of traditional waffle or Belgian waffle with basic maple syrup. I think their build your own waffle option is great just need more topping options, maybe make a topping bar and let guests build it themselves. I wish this restaurant good luck, but hope they make some improvements.
My grandfather has been wanting to try the Waffle Experience for months now. I live in the South Bay but visit him on weekends. Every attempt we've made, and others with him on weekdays, he's been unable to get in.I called to asked to make him a reservation, we were told they don't do that. I asked what do they recommend we do, the employee said to wait outside before opening. If this is the Waffle Experience is to constantly waiting, along with the long wait I've heard of just to get your drink or food. Maybe that's not the experience for my family.But my grandfather was really excited to try it. For a place that is only open for 6 hours, you'd think they'd have better accommodation.
First of all, it took forever to get a cup of coffee and a plastic cup of water after we sat down. To take our order took at least another 10 minutes. My husband asked for more coffee as we waited for our food and the waiter took his cup away for a refill. I don't remember ever going to a restaurant where they don't bring a pot to the table. So I asked for a refill on mine and was told it was going to be a few minutes! In the meantime, the server spent a lot of time making sure the hostess knew which tables were his to seat. Food comes another 15 minutes later,by the other server. Cold. He took my coffee cup for a refill around the corner out of sight..um no thanks! Overpriced and not worth it. They definitely were short staffed and I understand that, but the attitude and service was terrible.
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Waffle Experience is a small restaurant, offering diverse options of waffles. I had spicy burger (see picture below) which had flavors of chipotle and jalapeno. Each bite was a mixture of spice with savory. The burger was HUGE and I left full.The wife had a mimosa which she enjoyed.Strengths: Unique food options, high quality food.Cons: Staff is currently overwhelmed, resulting in long wait times (Early 2022).
We were here on a Sunday afternoon. The crowds had left. We waited for 45 minutes for the table and once finally seated we waited for AT LEAST another 45 minutes for our food. Even the coffee took 20 minutes. Sorry guys but it is not worth the wait...motorcycles and cars constantly reving their engines on Folsom Blvd we could barely hear each other. No seating inside for a group of only six. Very disappointing. Not even a "sorry for the wait" Bloody Mary was very very basic. You even have to pay extra for a slice of bacon! Not even a piece of celery. Lol. How can they even call this a Bloody Mary? We will not return.
4/5 is due to the extremely long wait time after being told 15 mins & delay in service once seated.Staff here is wonderful, attentive and friendly! The food was great! The pork belly is amazing!! The waffle with Nutella & bananas was really good!, highly recommend. I would come back and give it another shot in the future.
The presentation is nice. Everything is Made to order. Your food is always fresh and hot. The waffle experience is a great place to have breakfast lunch or whatever you’re in the mood for the mosasaurs great
Great way to start our morning. The food was excellent with wonderful flavor. The staff were friendly and professional. This restaurant is on my list for having awesome brunches with family in the future.